This page contains instructions on how to add a sound to the system or edit existing sounds. |
System sounds can be managed by all the users registered in the system, regardless of their level. Service providers and organizations can also define shared sounds, but these can only be seen by the account they own. Non-system or non-shared sounds can only be used by the user that created them.
System sound files can be overwritten by replacing their content with a different sound. Sound files can be deleted or changed only by the user who added them. There are two types of sounds in VoipNow.
To reach the Sound Management page, go to Unified Communications in the side menu and click the Sounds icon under the Assets area.
A new sound can be added only if at least one sound language is available!
To add a new sound:
This is a system sound: When enabled, all the users in the system can see and use this sound file. Available only when you are adding sound files from the Unified Communications → Assets → Sounds page, for the system sound files only.
Folder: Select the folder where the sound will be stored.
Each sound object must have one default sound file associated. When uploading several sound files at the same time, make sure you select only one default file. Otherwise, VoipNow will display an error message.
To upload a sound file:
Enable the Default sound file option. The default file is played for callers with a phone language that is unavailable for the sound.
Click OK to save your settings and add the new sound. To go back to the previous page without adding anything, click Cancel.
Let's assume you have created a sound that announces callers that the extension user is on holiday. You have added English, French, and Dutch versions of the announcement and set the English file as default. The English sound version will be played to any caller that uses French and Dutch. |
To edit a sound, click the name of the sound in the Sounds table and follow the same process for adding sounds for the first time.
The Edit Sound Information page does not allow editing of the sound's properties, but allows you to manage the sound files stored in the system for the current sound. You can listen to existing sound files, record or upload new ones for different languages.
voipnow300_pbx/options/edit_sound |