How to check voicemail messages using a Voicemail Center extension

WARNING

Applies to VoipNow 3 and higher!

This article describes how to listen to voicemail messages using a Voicemail Center extension. It also includes a short description of all the mailbox options available.

Step-by-step guide

First, you need to call the public number of a Voicemail center extension that belongs to the same Organization that owns the extension whose voicemail messages you want to listen to.

When you will be asked for a username and a password, use the extension's short number and the voicemail password. Once you're connected to the mailbox, the following options become available:

1 - Read voicemail messages

• 3 - Advanced options
  • 3 - Envelope
  • * - Return to main menu
• 4 - Play previous message
• 5 - Repeat current message
• 6 - Play next message
• 7 - Delete current message
• 9 - Save message in a folder
  • 0 - Save in new messages
  • 1 - Save in old messages
  • 2 - Save in work messages
  • 3 - Save in family messages
  • 4 - Save in friends messages
  • # - Cancel
• * - Help
  During message playback, this will rewind the message.
• # - Exit
  During message playback, this will skip forward.

2 - Change folders

• 0 - Switch to new messages
• 1 - Switch to old messages
• 2 - Switch to work messages
• 3 - Switch to family messages
• 4 - Switch to friends messages
• # - Cancel

0 - Mailbox options

• 1 - Record your unavailable message