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Using all online communication means from a single interface is a huge advantage, but the intelligence of the system lies in knowing which connections can be established before attempting to initiate them. Presence information implies greater efficiency in such a simple way.
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The secret of a successful call center lies in UC |
Social
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media integration
With an average of 15 minutes spent on YouTube daily and a dazzling 55 minutes spent on Facebook, you can only imagine that this would probably affect your employees’ effective working time as well as your own. By integrating social media into Unified Communications, not only can you even the numbers, but you can make a profit out of it. Users have the facility to manipulate all social websites from one place, the same place from which they manipulate all their other means of online communication. This way, they get consistency and ease of access to their online information. People often realize that they “have a problem” while acknowledging how much time they spend keeping their social networks updated. What few of them realize is that much of that time is spent switching from website to website, from an interface to another or from various web apps.
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The 4PSA flagship solution is VoipNow® Platform, a suite of software applications designed to accelerate Unified Communications adoption by businesses and end-users. The products are built around cloud computing and provide unrivaled performance with the most comprehensive features, massive scalability, and the ultimate in automation. 
VoipNow Professional includes an IP PBX and various management systems that make it a completely Unified Communications solution. A product of this kind does not generally have a graphical user interface and editing must be made manually directly on specific files and through command lines. With VoipNow, software installation and administration are performed remotely on a browser interface.
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