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All organization accounts are listed in a table. You can change the status of a specific account with a simple click on any of the icons below:
enables enables the account
allows allows all calls
allows allows only incoming calls
doesn doesn't permit any call
disables disables the account
The Global Global and Phone Account Status pop pop-up will be displayed listing the options available. For further information, read the the Global and phone account status section section.
Enable or disables control panel access
This option refers to the organization's permission to log in and use the VoipNow interface. Click Click the icon to enable/disable the control panel access: 
for allowed for allowed 
for for not allowed
If the service provider does not have control panel access, neither will the organization accounts under it.
Impersonate an organization
This option allows administrators to impersonate an organization account, offering them the possibility to view the interface from an organization's perspective. While impersonating the organization account, the administrator will be able to do all the things the organization would normally do on its child accounts, i.e. modifying the permissions and limits.
To impersonate an organization:
- Select the organization from the table.
- Access the Impersonate link the Impersonate link under the page title.
- To return to the normal view mode, simply click the the Return to My Account link link in the right panel at the top of the page, next to the the Help icon icon.
When you impersonate a child account, the application changes the skin to the one used by the chosen account, if different from the one you are currently using.
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The The Impersonate feature feature can only be used for enabled accounts with control panel access. |
Group operations on organization accounts
VoipNow allows you to edit the permissions, limits, and phone numbers for several organizations at the same time. However, please note that group that group operations can only be performed on organizations that belong to the same service provider account.
- Select the organization. From the From the Organizations Management page page, choose the organizations for which you want to modify the permissions and the phone numbers by selecting their corresponding checkboxes.
Click the the Group Operations link link at the top right of the table. You You will be redirected to a new page with the sections detailed below.
Localtab Group Localtab active true title Permissions This section allows you to make changes on all organizations' permissions. For each permission, you have the following options:
Option Details Do not change The corresponding permission is not modified for any of the organizations you have selected. Enable The corresponding permission is enabled for all the organizations the organizations you have selected. Disable The corresponding permission is disabled for all the organizations the organizations you have selected. Localtab title Limits This section allows you to make the same changes for all the organizations' limits – maximum number of extensions, mailboxes, etc. More information about the available limits can be found found here.
For each limit, you can use the following formula:
Panel bgColor #F8F8F8 borderStyle dashed <action> <value> <value_type>
Where:
<action>: Use the first drop-down list to choose the action to be performed on the existing limits:
Option Details Do not change The corresponding limit is not modified for any of the selected organization accounts. The other two controls are disabled. Unlimited The corresponding limit is set to unlimited for all the selected organization accounts. The other two controls are disabled. Value You can use the <value> text box to fill in a new limit, lower than the existing one. The third control is disabled. Increase (+) Select this option if you want to set a higher limit for the selected organization accounts.
Use the <value_type> drop-down list to select the increase method: units or %.
Use the <value> text box to specify the number of units or the percent by which the corresponding limit is increased.Decrease (-) Select this option if you want to set a lower limit for the selected organization accounts.
Use the <value_type> drop-down list to select the decrease method: units or %.
Use the <value> text box to specify the number of units or the percent by which the corresponding limit is decreased.<value> - This text box can be used to specify either a new limit or the amount with which the existing limit is increased or decreased.
<value_type> - Use the drop-down list to select how the limit will be increased or decreased:
Option Details Units The limit will be modified exactly with the given <value>. % The limit will be modified with the percentage specified in the the <value> text box. Click OK Click OK to save the changes for the selected accounts. To To return to the previous page without making any modifications, click click Cancel.
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For a detailed explanation upon each permission, see the Permissions section. |
Add user group
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To add a new user group:
- Click the the Add user group icon icon available in the the Tools section section.
- Fill in the required information in the the User group section section.
Please see the the Choose User Pop-up Window to to learn how to assign users to the group. If the users list is too long, you can use the available controls to search for a specific one. Select the checkbox corresponding to the desired user(s) and click the the Assign users link link.
Move organizations
To transfer organization transfer organization accounts between service providers:
- Select the corresponding checkboxes of the organization accounts in question.
- Click on the the Move organizations link link on top of the table.
- Before confirming the move, you need to review the changes that this transfer will trigger for the organization in question. Such changes are detailed in a warning box displayed at the top of the page.
- To finish the operation, select the the Agree to move organizations to service provider option option and click click OK.
Search for an ccount
You can filter the existing accounts list using the name for a filter. Just enter the name of the account in the text box located above the table and click the the 
Search button button.
The system will remember the search criteria when a new search is performed and even after the user logs out.
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- Select the account and click the the Remove selected link link to access the the Removal Confirmation page page.
- Review the list, select the the Confirm removal checkbox checkbox, and click click OK. To To return to the previous page without deleting the account, click click Cancel.
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