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| Putting it in as few words as possible, it is a concept that integrates real-time and non-real-time communication services.
The neighboring list is not complete. The complexity of the term comes from its tendency to continuously change. As new communication flows emerge, UC has to integrate them, and thus, gains an extended definition. In its broadest sense, Unified Communications covers all forms of communication exchanged through the internet. This includes IPTV and digital signage, for instance. One sure fact is that Unified Communications doesn't come as a product, but as a set of products put together in a consistent interface. This makes it desirable to users because of the easy access and the easy maintenance that this single interface provides. |
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Internet Telephony +
Text-to-speech
Video calling
Call-control
Presence
Instant messaging
Fax
SMS
e-mail
Voicemail
Unified Communications |
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| MobilityOut of all the benefits that UC brings, the one that stands out is mobility. When travelling or whenever you are out of the office, all you need for a VoIP call and an online presence is a laptop with a broadband internet connection and an installed softphone on the said laptop. The softphone will only need to be configured with the public IP address of the server running the IP PBX software as well as your authentication data. Imagine the increase in productivity that this capability brings. |
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71% of small to medium businesses adopt wireless technology
56% is the percentage of time that an average mobile professionals works outside of the office
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71% of small to medium businesses adopt wireless technology
56% is the percentage of time that an average mobile professionals works outside of the office |
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"As our study indicates that more SMB mobile professionals are connected via their smartphones and tablets, this enables them to work outside of the office more seamlessly, and encourages mobile professionals to nurture a connection with their local communities. In fact, 74 percent of SMB owners believe that it's crucial to be actively involved" said Godfrey Phillips, vice president for research at The Business Journals.
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