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Unified Communications helps you create powerful connections between people, both inside and outside your organization, for greater productivity.

Definition

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Putting it in as few words as possible, it is a concept that integrates real-time and non-real-time communication services.
The

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complexity of the term comes from its tendency to continuously change. As new communication flows emerge, UC has to integrate them, and thus, gains an extended definition.

In its broadest sense, Unified Communications covers all forms of communication exchanged through the internet. This includes IPTV and digital signage, for instance.

One sure fact is that Unified Communications doesn't come as a product, but as a set of products put together in a consistent interface. This makes it desirable to users because of the easy access and the easy maintenance that this single interface provides.

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Internet Telephony +
Text-to-speech
Video calling
Call-control
Presence
Instant messaging
Fax
SMS
e-mail
Voicemail

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{color:white}71% of small to medium businesses adopt wireless technology{color}
{color:white}56% is the percentage of time that an average mobile professionals works outside of the office{color}
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