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Each sound object must have one default sound file associated. When uploading several sound files at the same time, make sure you select only one default file. Otherwise, VoipNow will display an error message.

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titleExample

Let's assume you have created a sound that announces callers that the extension user is on holiday. You have added English, French, and Dutch versions of the announcement and set the English file as default. The English sound version will be played to any caller that uses French and Dutch.

To upload a sound file:

  1. Click the Browse button to locate it. VoipNow accepts the following extensions for sound files: .mp3, .wav, .gsm and .raw.
    • If you are uploading

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    • Music on hold

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    •  sound file (This is music on hold

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    •  checkbox is selected), jump to the last step.
    • If you are creating an announcement sound (This is music on hold

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    •  checkbox is not selected), continue with the next steps.
  1. Use the Language drop Language drop-down list to specify the language of the sound file uploaded to the system.
  2. Enable the the Default sound file  file option. The default file is played for callers with a phone language that is unavailable for the sound.

  3. Click Click OK to  to save your settings and add the new sound.To  To go back to the previous page without adding anything, click click Cancel.

Panelnote
titleExampleSounds storage

Please note that, for a better sound quality, uploaded sounds are now stored in .mp3 format. This change requires a little bit more disk space than before. For instance, for a 60-second recording you will need 350k of disk spaceLet's assume you have created a sound that announces callers that the extension user is on holiday. You have added English, French, and Dutch versions of the announcement and set the English file as default. The English sound version will be played to any caller that uses French and Dutch.

Edit sound

To edit a sound, click the name of the sound in the Sounds table and follow the same process for adding sounds for the first time.

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