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VoipNow provides two different methods that allow you to set up a new public phone number that will be used by the channel:

• upload a .csv file containing a group of public phone numbers
• manually add the numbers using the interface

No matter which method you use for adding a new number, go to Channels in the side menu. The Channel Management page displays a table with all the channels added to the system.

All public phone numbers added to the system are listed in the Public Phone Numbers Report, which you can access from Channels >> Public → Public Phone Numbers.

Import a number

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1. Click a channel in the table.
2. Select the Add Phone Numbers icon.
3. Fill in the following details.
4. If the channel supports it, you may add several phone numbers to the same channel using the+/- buttons:
   
   • Public phone number: Specify the public phone number associated with the channel, in the form you want to present it to your organization. This is the number that must be called from the public network in order to access a user on the server.
   • DID (Direct Inward Dialing) number: The number sent by the provider to the server when the public phone number is contacted. By default, the two numbers are identical. The field gets automatically filled in with the same number as the public phone number. You can, however, specify a different number.
   • Location: Specify the location of the public phone number (e.g. a country, a city, another network, etc.)
   • Monthly amount paid to provider: The fee associated with the use of the DID number. This is for information purposes only, it is not used in the charging process.
   • Incoming calls cost <x> <currency> every <y> seconds: The fee <x> applied to all incoming calls routed through this channel every <y> seconds. The <currency> is the system default one, set up from the Unified Communications → Settings → Zero Priority → Charging page.
   • Assignation method: There are two types of phone numbers you can choose from: exclusive or stacked. Default value: Exclusive.
5. Click OK to add the new public phone number to the channel or Cancel to go back to the previous page without adding anything.

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1. Click a channel in the table.
2. Select the phone number's corresponding checkbox.
3. Click the Remove selected link.
4. Select the Confirm removal checkbox and click OK. Click Cancel if you want to return to the previous page without deleting these records.
   

The removal operation is permanent and once it is complete the channel cannot be restored.

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voipnow300_channels/channel_dids_removal

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