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How VoipNow improved communication with staff, students and collaborators for Pan-Atlantic University

 

Pan-Atlantic University is a private, not-for-profit educational institution. The university has a history of 13 years as a graduate university. With the movement of the university to its main campus in Ibeju-Lekki, a 100-hectare land space, it commenced undergraduate programs in November 2014. The university has more than 400 students and around 150 employees working in 20 departments, on several campuses.

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  • Is easy to deploy on a bare-metal server, in a virtual environment
  • Doesn't require an upfront investment
  • Comes with a highly a highly discounted licensing designed licensing designed for education institutions
  • Doesn't entail the desk phones to be replaced
  • Allows for new extensions to be added to the system with little to zero effort
  • Can be easily configured from the web interface
  • Ensures flexible billing with customizable charging plans for departments and users
  • Has advanced call control and monitoring capabilities
  • Allows for multitenant management for different users and departments
  • Supports audio conferencing, call cascading, simple and complex IVR scenarios
  • Provides detailed reports and charts on call activities.

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Special academic licensing

The university sees the highly discounted perpetual licensing for academic and cultural institutions institutions as a big advantage. Having the freedom to add extensions whenever necessary and being able to pay only for the resources used is equally important. Unnecessary expenses are thus avoided and money is saved for other investments.

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VoipNow comes with a role-based multitenant design, which gives the staff the possibility to configure each level of administration with specific permissions and limits. This way, users have access to certain call flows and can share specific resources.

"We have just deployed the VoipNow Unified Communications software and it has given us advanced PBX capabilities. The rich feature-set allows us to easily manage heavy traffic and thus improve communication with our staff, students and collaborators. To gain all that with a major discount, thanks to the academic licensing, was a major relief on our budget. Thanks, 4PSA!"

                                                                                                                                                                                                                     

                                                                                                                        Nnamdi

  

 Nnamdi Nwokoye, university representative

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VoipNow Features Used
    • Phone terminals
    • Incoming Call Rules
    • IVR
    • Call queues
    • Conferencing
    • Reporting and statistics
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Why VoipNow
 
    • No upfront investment
    • Small overall usage costs
    • Pay-as-you-grow licensing plan
    • Multitenancy
    • Straightforward charging
    • Full overview on call activity
 

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