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Expand a virtualization & IT security service business with a virtual PBX offering |
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| title | Download as PDF |
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Ganesh Consulting is a Swiss company specialized in providing SMBs with consultancy in virtualization and cloud computing services, data security, and installation of Linux-based and open-source solutions. With two lines of business, Ganesh Distribution and Ganesh Hosting, the company offers complex services to SMBs, from hardware installation to cloud hosting.
Wanting to develop a new service - virtual PBX - the company looked for a solution that enabled step-by-step growth in terms of phone extensions. This gradual growth ensured that no resources were locked upfront. Ganesh prospected VTX and Swisscom, two of the most important VoIP providers in Swizerland. It turned out their solutions were not as flexible and could not be tailored to suit Ganesh's business purposes. That was when, through a recommendation, Ganesh contacted 4PSA directly, inquiring about a VoipNow license.
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We did try several VoIP providing solutions before finding VoipNow, and this is exactly what a service provider is looking for. We can manage reseller-client levels on the same server, manage plans, and so on. In addition, the 4PSA's support team was here for us within minutes in case of trouble, so this is a perfect match.
Simon Hintermann - CTO Ganesh Hosting Sàrl, Switzerland
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| VoipNow Features Used |
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- Phone terminals
- Call queues
- Agents
- IVR
- Reporting and statistics
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| Why VoipNow |
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- Pay-as-you-grow licensing plan
- Straightforward charging
- Easy configuration and customization
- Multitenancy
- Control over business flows
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