| Note |
|---|
| Applies to VoipNow 3.x.x and higher! |
Sometimes, when accessing the VoipNow interface and the Call Reports area in particular, an error stating "504 Gateway timeout" might occur. This means that the web server (Nginx) could not get a response from the backend (PHP script).
...
Make a backup of /usr/local/httpsa/etc/httpsa-admin.conf using the following command:
Shell cp /usr/local/httpsa/etc/httpsa-admin.conf /usr/local/httpsa/etc/httpsa-admin.conf.bkEdit /usr/local/httpsa/etc/httpsa-admin.conf and add the following lines in the http section before INCLUDE. This will increase specific read/send timeouts to 120 seconds.
Shell proxy_connect_timeout 120s;
proxy_send_timeout 120s;
proxy_read_timeout 120s;
fastcgi_send_timeout 120s;
fastcgi_read_timeout 120s;Restart the httpsa service using the following command:
Shell service httpsa restart
| Info |
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If the issue persists, it is recommended to contact supportthe Professional Services team. |
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