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- an unique pay-as-you-grow licensing system coupled with no upfront costs - VoipNow allowed him to pay only for active customers thus cash flow was protected.
- a very versatile product - offering an easy and global solution for all types of usage situations, thus allowing Optivoice to target more customer segments.
- an incredibly passionate Professional Service team, that provides fast support in all the stages of the system set-up.
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“Before deciding to work with VoipNow we tested several platforms. Now we are glad we made this choice because, besides the complexity of the services offered and the ease of use, we have a complete and fast support. The 4PSA team was open to all our inquiries for the entire set-up process. Moreover, we have a common purpose – to develop cloud communications in Romania.”
Razvan Radu – CEO, Optivoice
An SMB that fell literally in love with Optivoice's cloud communications offering is Mamica.ro, a Romanian online shopping portal dedicated to mothers and their kids. Mamica.ro needed a business phone system that would enable superb customer service since all online businesses depend heavily on the quality, speed and consideration of their service. Prior to VoipNow, they used a simple mobile phone number from a traditional carrier for all customer communication. It didn’t even come close to what Mamica.ro needed in order to support sales. This SMB wanted advanced features like the IVR, queues and integration with their other software systems.The solution from Optivoice was immediately attractive to Mamica.ro’s owner due to its ease of use and multitude of features. The implementation process was very smooth, being supported by Optivoice's professional services team. They handled everything from set-up, integration and all the way to employee training.
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