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Enable if you want a sound to be played to the caller prior to being connected to the extension.
Click the icon to view the available sound files or manually fill in the file location.
A popup window listing all the sounds matching the name specified in the text box will be displayed. You can read more about the Sound Manager in the Appendix.

Fill in the maximum number of users that can join the conversation. Between 2 and 99.

Here are the available options:

• Always - VoipNow will always record all the conversations in this conference.
• User's choice - the user has to decide which conversations will be recorded by VoipNow Professional. The user will be able to activate call recording by dialing *0 from their keypad during a conference ONLY IF this option is selected.
• Never - VoipNow will never record any conversation in this conference; enabling the call recording will allow you to manage the extension's recordings sharing by editing its Roles and phone numbers.

Enable Music on Hold

Music on Hold Folder

This folder contains the sound files that will be played in order when the caller is on hold or when the extension waits for an operation to be performed.
Click the icon to view the available folders. A pop-up window that allows you to select the desired default music on hold folder will be displayed. You can read more about the Music on Hold Manager in the Appendix.