Page tree

Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Comment: Updated using 4PSA automated script

...

Note

At extension level, in order to configure the required device, the Phone terminal account owner is only allowed to use the default provisioning template.

After you After you have successfully added your Phone Terminal extension, VoipNow displays the following message:

...

Clicking the first link will redirect you to this page, whereas clicking the second link will ensure that the the Provisioning and SIP Preferences for Extension <extension_name> page page will be added as the last step when configuring a new extension.

...

Provisioning

  • Use provisioning:  Enable this option if you want to provision a new SIP device for the current Phone terminal extension.  This This will unlock the Device Information and the Device Settings fieldsets, allowing you to configure the equipment.  The The extension will get all its setup parameters from the provisioning server; otherwise, the extension user will have to manually set the device parameters.
     
Note

As a system administrator, you have access to this option regardless of the Allow to provision devices permission level set for the extension.

...

You can use the available controls if you have previously selected the the Use provisioning checkbox checkbox.

OptionDetails
Friendly nameFill in a custom name that will differentiate the provisioned device;
The value must be alphanumerical and must be 3-32 character long; it is not unique.
ManufacturerChoose the manufacturer that produces the device you want to provision;
All the brands supported by the VoipNow provisioning system will be displayed.
ModelSelect one of the device models available for the chosen manufacturer.
Firmware/VersionSelect one of the firmware/ product versions corresponding to the selected brand and model;
Have in mind that the configuration file may be different for the same device, depending on its firmware/version.
For the moment, only Cisco (7940) and Cisco (7960) have two different configuration files, for firmware 7.x and 8.x.
Application versionUse the text box if you want to provide the firmware version of the device specific (e.g. P0S3-08-11-00); this value will be retained in the database and used in the configuration file generated for the selected device;
For most devices, you do not have to fill in this text box, but there are certain cases (i.e. Cisco) when the device requires the presence of the exact application version in the configuration file in order to be provisioned;
Check the supplied user guide for clarifications.
MAC addressFill in the device MAC address;
The text box is auto-populated with the first three segments specific to each manufacturer (e.g. 00:04:13 for Snom);
The value must have the standard format XX:XX:XX:XX:XX:XX, where X is a hexadecimal digit (e.g. 0-9, A-F or a-f);
Check the equipment's manual to find its MAC address.

You can also edit this parameter when a device is already provisioned for this account.

Use MAC based provisioning

When enabled, this option will have the provisioning link generated based on the device MAC address as long as the Allow MAC based provisioning on HTTP(S) option is enabled from the Unified Communications →  Provisioning templates →  Global preferences section and the Update protocol is either HTTP or HTTPS.

For Aastra devices, the provisioning link could be:

  • If this check box is selected and the Update protocol is set to HTTP: http://192.168.4.170/pro/p/00085D000000

  • If this check box is not selected and the Update protocol is set to HTTP:http://192.168.4.170/pro/p/0019/0020/001

For some manufacturers, such as Polycom, the provisioning links may look different: http://192.168.14.39/pro/p/0038/0039/001/0004f2111111.cfg

If a duplicate MAC address is found in the database, the provisioning link will not be generated and an error message will be displayed.

Status

If you just want to define and assign the device without provisioning it, then you should select Disable and the provisioning file will not be generated; On the other hand, if you want to finalize the provisioning process, select Enable;

If the extension's Allow to provision devices permission level is set to Modify and a device is already provisioned for this account, then you are able to modify the selection.

Notes

Add supplementary information about the device.

...

The account owners that log in to the VoipNow interface using a service provider, organization or user account have complete access to the the Provisioning and  and SIP Preference's field field sets only if the the Phone extension SIP management permission permission is enabled.

If this permission is disabled, then these account owners have access only to the the Equipment description feature feature.

The The Phone extension SIP management permission permission can be enabled when the account is created from the the Roles and Phone Numbers for <account_type> <account_name> page page.

OptionDetails
Media encryption

This option allows media (voice or video calls) to be encrypted. VoipNow supports two crypto standards: SDES and DTLS.

If you want to use any of these crypto standards, you must first ensure that your client (IP phone or softphone) supports it. If the crypto standard you have selected is not supported by your client, calls will not work.

By default, this option is set to None.

DTMF

Choose the DTMF mode. Default: rfc2833.
If you choose the auto option, Asterisk automatically detects whether the channel supports rfc2833 or not. If not, Asterisk uses the inband mode.

A PBX is connected to this extension

This option allows the system to direct an incoming call made to a public phone number to a particular extension on the PBX server connected to the extension for which the current setting is enabled.
When the call is sent to the PBX server, the public phone number that was called is saved and thus the call can be directed to the chosen extension on the PBX server.
This setting is not available unless your license supports SIP trunking (the Maximum number of SIP trunking channels must be bigger than 0).
If the license supports it, this option can only be enabled if the extension's Maximum public concurrent calls value has not been previously set to Unlimited; if the value is set to Unlimited, the line is still available, but you will not be allowed to select the checkbox and you'll see warning message displayed next to it:

To make it available, setup the Maximum public concurrent calls to a limited number (now it is unlimited).

Ping the extension to check its status

When enabled, the server sends ping SIP messages to the extension regularly. Usually, this option is used for extensions behind NAT.

Allow re-invites from this extensionIf enabled, your extension will be allowed to send re-INVITES.

Extension is on private network (<ip_address>/<network_mask>)

This option is available only if you choose the NAT (Network Address Translation) or Public/Private Networks Routing infrastructure types from Cloud ManagementInfrastructure Properties.
Enable this option if your extension is located inside the private network of your SIP server, in order to prevent unnecessary NAT processing.

Extension publishes its own state

Enable this option if you do not want the server to send presence notifications to the phones watching this extension for presence.
If enabled, the server will no longer send any notification events unless this extension explicitly publishes its presence by sending PUBLISH messages to the SIP server.

Force enable of MWI

Enable this option if you want to receive Message Waiting Indicator notifications and your phone does not send explicit subscriptions for MWI. Most phones do not need this option.

Allowed codecs

Select the codecs supported by the phone device.
The list of possible codecs displayed in the Allowed codecs section can be modified from the Unified Communications →  Zero Priority →  General page.

Phone does not register, is located on IP <> Port <> and <has to/does not have to> authenticate

All incoming calls from this IP/Port require/do not require authentication.
More than one extension can use the same IP, as long as every single one authenticates. If the same IP is being used by another extension that does not have to authenticate, an error message will be displayed, telling you that this configuration cannot be saved.

The drop-down list is disabled until an IP address is filled in.

SIP Signaling Transport

Select the network protocol used on channels: UDP or TCP. Available for extensions that do not register, located on a fixed IP. Default: UDP.

The drop-down list is disabled until an IP address is filled in the the Phone does not register, is located on IP field.

Allow extension SIP connection only from IP <IP_address> (maximum class C (/24)

Limit the extension usage to an IP or a network. Only the IP addresses specified here will be allowed to receive and make calls from this extension.
Registration on the phone is still needed in order to receive calls.
You can add several IP addresses by using the +/- buttons.

Equipment descriptionBriefly describe your device.

...

Allow virtualization on this extension: If If enabled, any other any other member of the organization can use the phone device where the extension is provisioned. By default, it is unchecked.

4psarelated
NameRelated Topics

Manage Equipment Templates

...

Except where otherwise noted, content in this space is licensed under a Creative Commons Attribution 4.0 International.