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Comment: Updated using 4PSA automated script

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  1. Go back to the Sound Management page and click Add Sound.
  2. Fill a name for your new sound and enable the This is music on hold option.
  3. From the Folder drop-down list, select the recently created folder (in our case, "MOH").
  4. Hit the Browse button under the Upload Sound Files area and upload the sound for your music on hold.
  5. Press OK when you're done.

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  1. Open the Extensions Management page and click Phone Terminal Setup.
  2. Under Basic Settings, you will find the Default music on hold folder option.
  3. Press the key note button and a dialogue box will open.
  4. Select the recently created sound folder containing the music on hold you've just added and , then click Dismiss.
  5. Press OK when you're done.

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  1. Open the Extensions Management page and click Queue Setup.
  2. Under Sound Files Setup, you will find the Music on hold option.
  3. Press the key note button and a dialogue box will open.
  4. Select the recently created sound folder containing the music on hold you've just added and , then click Dismiss.
  5. Press OK when you're done.

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