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Unified Communications helps you create powerful connections between people, both inside and outside your organization, for greater productivity.
Definition
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Putting it in as few words as possible, it is a concept that *integrates real-time and non-real-time communication services *.
The
neighboring list is not complete. The complexity of the term comes from its tendency to continuously *change *. As new communication flows emerge, UC has to integrate them, and thus, gains an extended definition.
In its broadest In its broadest sense, Unified Communications covers all forms of communication exchanged through the internet. This includes IPTV and digital signage, for instance.
One sure fact is that Unified Communications doesn't come as a product, but as a *set of products * put together in a consistent interface. This makes it desirable to users because of the easy access and the easy maintenance that this single interface provides.
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Mobility
Out of all the benefits that UC brings, the one that stands out is mobility. When travelling or whenever you are out of the office, all you need for a VoIP call and an online presence is a laptop with a broadband internet connection and an installed softphone on the said laptop. The softphone will only need to be configured with the public IP address of the server running the IP PBX software as well as your authentication data. Imagine the increase in productivity that this capability brings.
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