This page describes how to set the Conference feature and how conference members and moderators can use it.

Overview

The Conference feature allows users of Phone Terminal extensions to start or join an ongoing conference.

Set up the conference

To set up the Conference feature, click on the Phone Terminal Setup icon and scroll down to the Conference Settings fieldset.

Once the Conference feature is enabled, the user will be able to fill in several fields as show below. To find out more about each setting, check the Conference Settings area in the Phone Terminal Setup page.

Screenshot: The Conference Settings section of the Phone Terminal Setup page

Phone terminal keypad operations

How to start a conference

To initialize a conference from a local Phone Terminal extension with its Conference function enabled, you need to dial 8<your_number> and a new conference room will be created.

Example: If your short number is 001, you need to dial 8001.

How to join a conference

If the conference is started by a local extension:

If the conference is scheduled:

Please note that scheduled conferences can only be created by Conference extensions!

Conference functions

Conference options fall under a menu that can be accessed by pressing the # key at any time during the conference.

All these options can be triggered during the conference by dialing the assigned key combinations, such as *1, *2 instead of simply pressing 1, 2 as before. This redesign is meant to avoid accidental requests that may occur when the user presses a key by mistake.

As soon as the conference starts, you get a message reading that you can enter the conference by pressing the # key at any point. Some conference options are available both to simple users and the moderator, whereas others can only be used by the conference moderator.

Conference moderator functions

During a conference, if you are logged in as a moderator, you can press the # key to enter the conference menu.

A series of extra features are available:

Conference member functions

When logged in as a simple user during a conference, you can press the # key to enter its menu.

A series of conference menu options are available:

Phone terminal setup