This page describes how to set the Conference feature and how conference members and moderators can use it. |
The Conference feature allows users of Phone Terminal extensions to start or join an ongoing conference.
To set up the Conference feature, click on the Phone Terminal Setup icon and scroll down to the Conference Settings fieldset.
Once the Conference feature is enabled, the user will be able to fill in several fields as show below. To find out more about each setting, check the Conference Settings area in the Phone Terminal Setup page.
Screenshot: The Conference Settings section of the Phone Terminal Setup page
To initialize a conference from a local Phone Terminal extension with its Conference function enabled, you need to dial 8<your_number>
and a new conference room will be created.
Example: If your short number is 001
, you need to dial 8001
.
If the conference is started by a local extension:
8
followed by the extension short numberIf the conference is scheduled:
Please note that scheduled conferences can only be created by Conference extensions! |
Conference options fall under a menu that can be accessed by pressing the # key at any time during the conference.
All these options can be triggered during the conference by dialing the assigned key combinations, such as *1
, *2
instead of simply pressing 1
, 2
as before. This redesign is meant to avoid accidental requests that may occur when the user presses a key by mistake.
As soon as the conference starts, you get a message reading that you can enter the conference by pressing the # key at any point. Some conference options are available both to simple users and the moderator, whereas others can only be used by the conference moderator.
During a conference, if you are logged in as a moderator, you can press the # key to enter the conference menu.
A series of extra features are available:
001
. A recorded message is played until the system establishes the connection with the invited extension. If not available, another message is played, informing you that the contact person could not be reached. Also, a specific message is played when the number of attendees currently in the conference exceeds the maximum conference size.Kick out last joined with *31. A message is played, informing you that the last attendee who joined the conference was kicked out. The name of that user is the one recorded when entering the conference, if any. All users who have been removed from the conference will hear a message saying "You have been kicked out from the conference."
Lock conference with *21. A specific message will be played, telling that the conference is now locked and no new attendees can join it.
Unlock conference and allow new members to join with *20: A message is played, informing you that the conference was successfully unlocked.
Mute all members with *11: This key combination mutes all attendees, except yourself. A specific message is played.
Unmute all members with *10: This key combination unmutes all attendees, except yourself. A specific message is played.
When logged in as a simple user during a conference, you can press the # key to enter its menu.
A series of conference menu options are available:
*7
. No message will be played.*9
. No message will be played.0.
The corresponding messages will be played again.