This page talks about what the Intercom/Paging option does if activated on a Phone Terminal extension. |
The Intercom/Paging extension features allow the user to call several or all available extensions at the same time. The called extensions will hear the caller's announcements whether they pick up the phone or not.
In the VoipNow interface, follow the steps below:
Screenshot: The Basic Settings section of the Intercom/Paging setup page
Screenshot: The Choose extensions pop-up window
To add/remove numbers or groups to/from the Permission to Call Intercom For list and the Allow Intercom to Call list, click the Arrow button. The Choose extensions/groups window are displayed in a pop-up, where you can select the extensions/groups that you want to add/remove.
Please note that if you call the Intercom and your extension is among those assigned to it, the call to your own extension will no longer be placed. In short, all the other extensions assigned to Intercom will be called, except yours. |
Calls to all extensions assigned to the Intercom: To call all the extensions assigned to an Intercom/Paging extension, dial the short number of the Intercom extension. For example, if the Intercom extension is 0001*003, you need to dial 003 (its short number). All extensions assigned to Intercom 003 will receive your call.
Calls to a particular group of extensions assigned to the Intercom: To call a certain group of extensions that is assigned to a Intercom/Paging extension, dial the short number of the Intercom, plus the ID of the group of extensions, followed by *. For example, if the ID of the group of extensions is 12 and you want to call it using Intercom 0001*003, you need to dial 00312*. All the extensions in that group will receive your call.