This page describes the UnifiedAPI PhoneCallEvent Service.

Why use the service

The PhoneCallEvent Service is used to assign the following events to an Extension:

More details about the events can be found in the Call Events section.

Who can use the service

The Service is available to Apps registered to the following account types:

Requests

Name

REST URI

Description

Create

/extensions/userId/extensionNumber/phoneCallEvents/

This request allows an App to assign new call events on an Extension.
Update

/extensions/userId/extensionNumber/phoneCallEvents/phoneCallEventId

This request allows an App to update the properties of events.

List

/extensions/userId/extensionNumber/phoneCallEvents

This request allows an App to list existing phone call events that are assigned to an Extension.
Delete

/extensions/userId/extensionNumber/phoneCallEvents/phoneCallEventId

This request allows an App to delete phone call events.

Presence Service

QueueAgents Service