This article describes how to listen to voicemail messages using a Voicemail Center extension. It also includes a short description of all the mailbox options available.

Step-by-step guide

First, you need to call the public number of a Voicemail center extension that belongs to the same Organization that owns the extension whose voicemail messages you want to listen to.

When you will be asked for a username and a password, use the extension's short number and the voicemail password. Once you're connected to the mailbox, the following options become available:

• 1 - Read voicemail messages

  • 3 - Advanced options

    • 3 - Envelope

    • * - Return to main menu

  • 4 - Play previous message

  • 5 - Repeat current message

  • 6 - Play next message

  • 7 - Delete current message

  • 9 - Save message in a folder

    • 0 - Save in new messages

    • 1 - Save in old messages

    • 2 - Save in work messages

    • 3 - Save in family messages

    • 4 - Save in friends messages

    • # - Cancel

  • * - Help

    During message playback, this will rewind the message.

  • # - Exit 

    During message playback, this will skip forward.

• 2 - Change folders
  • 0 - Switch to new messages
  • 1 - Switch to old messages
  • 2 - Switch to work messages
  • 3 - Switch to family messages
  • 4 - Switch to friends messages
  • # - Cancel
• 0 - Mailbox options
  • 1 - Record your unavailable message
    • 1 - Accept
    • 2 - Review
    • 3 - Re-record
  • 2 - Record your busy message
    • 1 - Accept
    • 2 - Review
    • 3 - Re-record
  • 3 - Record your name
    • 1 - Accept
    • 2 - Review
    • 3 - Re-record
  • 4 - Record your temporary message
    • 1 - Accept
    • 2 - Review
    • 3 - Re-record
  • 5 - Change your password
    • Enter password
    • Re-enter password
  • * - Return to the main menu
• * - Help
• # - Exit

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