Applies to VoipNow 3 and higher! |
Conferences allow more than two interlocutors to take part in the same phone conversation. This article explains how to use VoipNow's conferencing features from a Phone terminal extension or from a public phone number.
By default, a Phone terminal extension with the Conference function enabled can initiate conferences.
If you want to create a conference room, dial 8 followed by the extension's short number (e.g. 8001).
The Conference function is available only for the extensions owned by User accounts that have the User is multi-user aware permission enabled under Roles and Phone Numbers.
The extension's short number is the one that follows the * separator. For instance, the short number for extension 0003*001
is 001
.
Once a conference is initiated directly by a Phone terminal extension, other users may join as explained below:
Here are the options available for conference administrators and regular members.
During a conference, the administrator has access to the following functions:
Invite - Invites another extension to the conference.
*8 followed by {ext_number}#
after the prompt - Where {ext_number}
is the extension's short number (e.g. dial *8 001#
to invite extension 001
).Kick/Quit gracefully - Kick users out of the conference.
*30
- Quits all users except the member entering the command.*31
- Kicks the last user to join the conference.Lock/Unlock - Prevents new users from joining a conference in progress.
*21
- Locks the conference.*20
- Unlocks the conference.Mute/Unmute - Mutes the other participants.
*11
- Mutes all members except the one who typed the command.*10
- Unmutes all members except the one who typed the command.Regular conference members have access to the following functions:
Talk Mute - Turns the Mute function ON and OFF for the user.
*1
- Switches between Mute and Unmute.Sound - Enables or disables announcement sounds for the member.
*2
- Turns announcement sounds ON/OFF.List members - Lists who is logged into the conference.
*3
- Announces the names of the conference members.Volume management - Allows users to increase or decrease the conference volume.
*7
- Turns the volume DOWN.*9
- Turns the volume UP.