Applies to VoipNow 4.0.0 and higher!

VoipNow admins and Organization account owners can better manage permissions on User account level with the help of User roles. This article explains the permissions of the User roles available in VoipNow. 

Overview

When creating a new User account, VoipNow admins and Organization owners need to assign it with one of the following roles: Owner, Administrator and Member. 

These roles are not permanent as they can be changed from the Edit User Account page at any time later on.

It is mandatory for the Organization to have at least one user with Owner role!

User role permissions 

Member

Users with Member role are the basic user accounts found in previous VoipNow versions. They have administrative access strictly over their own account (under the limits of their parent account, i.e. their Organization).

Administrator

Users with Administrator role have the permissions of an Organization account owner. This means that, once they log in,  they have control over the Organization level settings. Their permissions allow them to: 

Owner

Users with Owner role have the permissions of an Organization account owner. They have higher permissions than Users with Administrator roles. More specifically, they are allowed to: 

Please note that VoipNow users who have activated Hubgets cannot be deleted, regardless of their role. They can only be disabled.

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