Date: Thu, 28 Mar 2024 19:49:13 +0000 (GMT)
Message-ID: <324909603.4595.1711655353432@wiki.4psa.com>
Subject: Exported From Confluence
MIME-Version: 1.0
Content-Type: multipart/related;
boundary="----=_Part_4594_836801544.1711655353432"
------=_Part_4594_836801544.1711655353432
Content-Type: text/html; charset=UTF-8
Content-Transfer-Encoding: quoted-printable
Content-Location: file:///C:/exported.html
This page contains instructions on how to customize notification preferenc=
es.
Account owners
There are several types of users interested in receiving notification em=
ails:
- System administrator(s): Monitoring all the events in =
the system.
- Service providers: The events targeting their organiza=
tion and user accounts.
- Organizations: The events targeting their user account=
s.
- Users: The events targeting their voice mailboxes and =
fax messages.
Set up email notificat=
ions
The system displays the list of all the possible email notifications. De=
pending on your account type, you may enable email notifications for system=
administrator(s), service provider, organization, and user account owners:=
- From the available checkboxes, select the notifications corresponding t=
o the users you want to notify.
- Click OK =
to save your options. To return to the previous page without savin=
g the changes, click Cancel.
These settings are available until the user targeted by the notifi=
cation (service provider, organization or user) changes them. If you=
want all email notifications that belong to a specific category to be sent=
to a certain account type (e.g. to all organizations), from the header of =
the list select the checkbox corresponding to that particular account.
When a new account is created, it inherits the upper level account email=
notification options. Later on, the account owner can change these options=
from the Email Templates Management page.
The email notification is sent to the address specified in the account i=
nformation. The notification emails can also be sent to an email address en=
tered in the Email Address column. This email address may =
vary for each selected event.
Set up preferences
To set up an email address from which notifications are sent or to custo=
mize requirements for sending warning emails related to an account or=
to charging, customize the fields in the Preferences area:
- Email sender [] use own address: Fill=
in the source email address for all notifications sent from the current ac=
count's context. This feature offers the possibility to set a custom email =
address to be used for notifying account owners. Available only if the use =
own address checkbox is not selected. In order for this field to be validat=
ed, the format of the email must be John Doe <johndoe@foo.com> or john=
doe@foo.com. Please note that the email address =
can contain characters from any official language script. Domain names that=
contain these special, so called non-ASCII, characters are called Internat=
ionalized Domain Names (IDNs). VoipNow supports IDNs.
- Send expiration notices <x> days in advance: Spe=
cify how many days before the account expiration a notifications is dispatc=
hed to the users.
- Send charging limit warnings when the account is below =
<y> minutes or <credit_limit> <currency>: A charging limit warning is generated in one of the following cases:
- The minutes remaining from the total amount specified for the A=
vailable external outgoing minutes option go below the time limit =
you specified in the first text box.
- The credit remaining in Limit for external outgoing calls goes below the money limit you specified in the second text box.
- The credit remaining in Limit for external incoming calls goes below the money limit you specified for external outgoing calls in=
the above text box.
------=_Part_4594_836801544.1711655353432--