Date: Thu, 28 Mar 2024 12:04:01 +0000 (GMT)
Message-ID: <1204942144.4547.1711627441755@wiki.4psa.com>
Subject: Exported From Confluence
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This page contains instructions on how to manage the failed auth=
entication history of an account.
Clear logs
To manage the overall authentication history of all the accounts=
logged in the system:
- Go to Unified Communications =E2=86=92 Monitor=
ing =E2=86=92 Web Interface Sessions an=
d click on the Authentication History icon.
- The Clear Logs control allows you to remove the authen=
tication logs from the database using one of the two criteria:
-
- Clear logs starting from <date> To <date>:=
Clear the logs recorded in a certain period of time. Use the available tex=
t boxes or the calendar buttons to specify the interval's starting and end =
date. The accepted date format is yyyy-mm-dd.
- Clear logs older than <number> <period>: C=
lear the logs older than the specified <number> of days/weeks/months/=
years. Use the drop-down list to select the <period>
View=
failed authentication attempts
All accounts that failed to authenticate in the system are listed in the=
Failed Authentication Attemp=
ts table, which you will find in Unified Communicatio=
ns =E2=86=92 Monitoring =E2=86=92&=
nbsp;Web Interface Sessions =E2=86=92 Failed =
Authentication.
The Resource column refers to the authentication resour=
ce, for example Interface/Auth/Login or Interface/Auth/Logout, Sy=
stemAPI/Auth/Login, HG/Auth/Login, etc. While "Interface" refers to user au=
thentication via VoipNow interface, "HG" refers to user authentication from=
Hubgets.
The IP Address column refers to the IP address the user=
tried to log in from.
Search for failed authentication attempts
You can filter the list of failed authentication attempts using the IP o=
f the user and/or the User Login and/or the APIs (i.e. SystemAPI, UnifiedAP=
I, HubgetsAPI) used by applications to send authentication requests on beha=
lf of the user:
- Enter the IP of the session in the text box on top of the table an=
d select User Login or one of the APIs from the drop-down list above the&nb=
sp;Failed Authentication Attempts table.
- Click the =
Search button. The system remembers the searc=
h criteria when a new search is performed and even after the user logs out.=
Remove a session
You cannot delete your own sessions, but only those of the other u=
sers connected to the server.
The logs are added to the login history list based on the settings you h=
ave made in the Log Messages on Level drop-down list from =
the Unified Communications =E2=86=92 Monitoring =E2=86=92 System Authentication =E2=86=92 User Login Prefere=
nces page.
For more information, please read the System Login=
Preferences section.
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