Date: Fri, 29 Mar 2024 12:52:16 +0000 (GMT) Message-ID: <207046378.4753.1711716736177@wiki.4psa.com> Subject: Exported From Confluence MIME-Version: 1.0 Content-Type: multipart/related; boundary="----=_Part_4752_1106107308.1711716736176" ------=_Part_4752_1106107308.1711716736176 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Content-Location: file:///C:/exported.html
This page contains instructions on how to manage a service provider's coll=
ection of phone numbers and corresponding categories.
The database contains the categories and the corresponding phone numbers= used for screening the outgoing calls of the service provider's organizati= ons.
In the Call Screening Database for <service provider_name>= management page, you will be able to:
For more information, check the Call Screening section.=
In order to add numbers, at least one database category must be defined = for the service provider. However, note that you cannot add a new number to= a category defined for other accounts.
The Add Phone Numbers page allows you to import numbers= from a file or to manually add them from the web interface using the contr= ols available in the following sections:
For more information, read the Manage Restricted Phone Numbers p= age.
Database categories are phone number collections used for screening purp= oses, as detailed in the Call Screening section.
The difference between the administrator's database categories and the s= ervice provider's is the inheritance level. Only three levels are available= :
For more info on what you need to do to add a new database category, che= ck the Man= age Database Categories section.