Date: Thu, 28 Mar 2024 14:13:52 +0000 (GMT)
Message-ID: <1250038701.4559.1711635232414@wiki.4psa.com>
Subject: Exported From Confluence
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This page contains instructions on how a user can share some or all=
of their resources with others.=20
Overview
VoipNow enables users to share resources such as call history, voicemail=
s or call recordings with a group or with every person in their organizatio=
n. The Resource Sharing management page allows you to:
- define a new share
- view the user's shares
- remove shares
Add share
You can add a share from the Manage Shares section by s=
etting up these options:
- Resource: Select the resource you want to share,=
i.e. call history, faxes, recorded calls or voicemail messages.
- Share with: Select if you want to share resource=
s with Some users only or with Everyone.<=
/span>
- Share with Groups: Choose the user groups =
you want to share the resource with. This field is displayed o=
nly if you have selected a resource to share and the option to Share with some users only.=
If you click the Change link, the =
Choose Groups to Share Your Resources with pop-up wi=
ll be displayed. To add a group to your list of shares, select=
its corresponding checkbox and click the Add Selected Group(s)=
u> link.
After you have set up your share, just click the Update button. Your newly configured share will be displayed in the Curre=
nt Shares table.
Current shares table
VoipNow displays the following information about each user group:
- Resource: The resource shared by the user.
- Shared with Groups/Everyone: The users group(s) that t=
he resource is shared with. You can click the group's name and a pop-up lis=
ting all the group's users and their extensions is displayed. If the resour=
ce is shared with everyone, this is specified.
Remove share
To remove a share:
- Select its corresponding checkbox in the table and click the Remove =
Selected link on top of the table.
- Click OK to confirm removal. To return to the previous=
page without removing the share, click Cancel.
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