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Megacall is a brand owned by Phoenix Solutions, a Spanish registered service provider with customers in over 20 countries. The company was established in 2008 with the aim of providing transparent flexible and low-cost communications services for businesses from all industry sectors. Phoenix Solutions relies on a young, vibrant team ready to accept any challenge and focused on ensuring that customers get the best service possible. 

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Megacall uses the CDR service available with VoipNow UnifiedAPI to list the call history of each and every customer. Call history is automatically exported and used as a reference in invoicing - and that saves a lot of time and effort for the staff.

Flexible, straightforward charging

VoipNow's real-time charging engine enables Megacall to easily handle the way customers are charged. The built-in engine comes with customizable and transparent charging plans (prepaid and postpaid) that apply a wide series of preset rules: e.g. charging segments (to define how much the customer is charged during a specific time interval), charging fees (to define how much a customer is charged when a call is made or received), fixed prices, or relative to call cost (based on the call destination).

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"4PSA have been a true partner in every sense of the word. They have responded always with speed and with a solution. Phoenix Solutions have been able to grow fast without expensive back office infrastructure. We have been able to use our sales and creativity skills to support our clients knowing that we had 4PSA to support the virtual PBX service and integration. We have a lot of international projects on the go right now and most of these projects depend on the continuing support of 4PSA." 

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