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The Callback extension comes with supplementary features that allow you to manage authorized CallerIDs and the credit associated to them. |
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In case the maximum number of authorized CallerIDs supported by your license was reached, then you are not able to add others and the the Authorized CallerIDs icon icon is disabled.
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Only the active authorized CallerIDs are counted. |
Using this feature you can authorize the users that should benefit from the callback Callback function.
The The Authorized CallerIDs Management page page allows you to:
- view the Authorized CallerIDs List for the current extension.
- define a new authorized CallerID.
- manage the the CallerID credit credit.
- save the authorized CallerIDs.
- search for specific CallerIDs.
- remove unused items.
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VoipNow displays the following information about the authorized CallerIDs:
- S: Click the icon to change the CallerID's status:
for enabled for enabled 
for for disabled - C: Click the icon to view a report about the costs of all the calls placed by all the authorized CallerIDs defined for the current Callback extension.
- Callback Number: The CallerID that is authorized to use the callback function. Click the link to modify the number or to change the associated PIN code.
- PIN: Displays Yes/No depending if the user will be asked to introduce his PIN code before being able to use the callback function or not.
- Total Credit: Displays the user's total initial credit.
- Available Credit: Displays Displays the credit left for using the callback function.
- Created: Displays the date and time the phone number was introduced to the authorized CallerID's list.
- B: Click the icon to manage the CallerID credit.
Export
You can export the the Authorized CallerIDs List to to one of the two available file formats:
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Manage credit associated to authorized CallerID
The The Credit Management for CallerID <callerid> page page allows you to:
- View the credit associated to the CallerID, including the the Recharge History.
- Recharge the extension whose CallerID is included in the authorized ID's list.
- Search for certain recharges.
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VoipNow displays the following credit information:
- Order Number: The identification number for the credit allocation.
- Credit Added: The amount of money added to the current CallerID. The The amount can be negative as well. The available credit can be decreased if required.
- Credit Left: The total amount of money currently available for conversations.
- Date Added: The date and time the credit was added to the CallerID.
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To add credit to the selected authorized CallerID, fill in the required details:
- Add credit: Fill Fill in the amount of money you want to offer the CallerID user. Between parenthesis, VoipNow displays the amount still available: (currently <amount> <currency> left). Note that the amount can be Unlimited.
- Order number: Fill Fill in the identification number of the request made to allocate the credit.
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If the initial credit is Unlimited, then filling in a negative amount (e.g. -10) in the Add credit field will limit the CallerID. For our example, the Credit Added will be -10 and the Credit Left will be decreased from Unlimited to 0. In this case, one will not be able to use this CallerID for callback calls. |
The The <currency> is is the server default currency, defined in the the Unified Communications → Settings → Zero Priority → Charging preferences → Settings → Zero Priority → Charging preferences page.
Click OK Click OK to add the new credit or Cancel or Cancel to return to the previous page without adding anything.
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voipnow300_extensions/callback/callback_callerids |
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