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Excerpt

Canadian company

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uses VoipNow to provide hosted telephony and data services to commercial organizations

 

MeloTel is a National Phone, Internet, Hosting and Special Project Management company that provides services within all 10 provinces in Canada with one simple phone call. The company provides Voice over Internet Service as a hosted solution. It offers complete voiceover talent and production services and it relies on VoipNow to accomplish that.

MeloTel focuses on providing hosted telephony and data services to commercial organizations. Since MeloTel was a beginner in the VoIP industry, they found it extremely important to offer competitive features and functionality. The company's services target telemarketing centers, customer support departments, and government programs, small and medium commercial establishments. The nature of their clientele includes call centers that require CRM integration for click-to-call functionality.

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After switching to VoipNow, MeloTel has experienced lots of benefits.

Cost-saving APIs

VoipNow supports application development through APIs such as CallAPI, SystemAPI, and Business Zone API. They are flexible, cost-saving services that allow third-party software applications to perform various operations that would otherwise have to be done manually;

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VoipNow Features Used
  • CallAPI
  • SystemAPI
  • Whitebox
  • Multitenancy
  • Basic features 
  • Advanced cloud services such as IVR, faxing, call screening, call reporting
  • Hosted/Cloud PBX
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Why VoipNow
  • Pay-as-you-grow licensing plan
  • Global, scalable, easy to use solution
  • No upfront costs
  • Real-time billing engine
  • Flexible charging plans
  • Straightforward charging
  • Multitenancy
  • APIs

VoipNow is a cloud communications platform that enables service providers and organizations to benefit from hosted enterprise telephony, video, presence, instant messaging, conferencing, contact center tools, and mobility. The multi-awarded platform is a blazing fast go-to-market solution, due to its rapid set-up and easy deployment, integrated charging and billing engine, and competitive pricing plan. For more information on VoipNow please contact: sales@4psa.com.

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