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Seeing that more and more businesses were searching for a single product - with multiple functionalities like telephony, email, mobility, and customer relationship management, Firmao decided to provide them with a single online solution that would successfully meet their needs. After looking at several VoIP platforms that would efficiently pair with the CRM and the email modules already bundled, Firmao decided to integrate with VoipNow. As confirmed by the vendor, VoipNow's advanced VoIP telephony features were a solid argument in favour of the integration. But it was the modern API that really differentiated VoipNow from other VoIP offerings. Because it allowed easy integration with the CRM module, the e-mail client, the reporting engine, and apps such as Google Calendar.
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