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To send and manage faxes from your extension, access the the Send Fax icon icon from your extension's context page.

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• email messages, by attaching the fax content as a a .pdf,   .jpg,   .txt or txt or .tiff file tiff file to an email message, which is sent to a special faxing email address on the server. For more information, read read this knowledge base article.
• the VoipNow interface, by uploading a fax message as a a .pdf,   .jpg,   .txt or txt or .tiff file tiff file using the controls available in the the Sent Fax Messages of Extension <extension_name> page page, available for all the Phone terminal extensions that were configured to manage fax files.  

If you're using the email2fax feature, it is not mandatory to use attachments. You can insert the fax message in the email body. Or, if you want to use attachments, you may leave the email body empty.

The The Sent Fax Messages from Extension <extension_name> management management page allows you to:

• view the already already Sent Faxes or or those that are in process of being sent
• upload and send a new fax message using the controls available in the the Upload Fax Files section section
• search for certain sent fax messages

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1. Customize the fields below in the Upload Fax Files section:
   
   • Send fax to recipients  <number> Phone numbers (separated by commas):  Specify the phone numbers you want to send the fax to. You cannot list more phone numbers than the Maximum number of fax recipients set from the Unified Communications → Settings  → Settings → Zero Priority → → Fax preferences preferences.
   • Fax file:  Use the the Browse button button to locate the file(s) you want send. You cannot add more files than the Maximum number of files per composed fax set from the Unified Communications → Unified Communications → Settings → Zero Priority → Fax preferences. Only the Unified Communications → Unified Communications → Settings → Zero Priority → Fax preferences. Only .pdf, .jpg, .txt and .tiff file types are supported.  Use the Use the +/- buttons buttons to add several files to the fax message.
   • Send later:  When selected, the fax message will be saved under the status status Not approved. Later, you will be able to click the the Approved link link in order to send the fax to its recipient(s).
2. Click OK Click OK to upload the new fax. Click Cancel Click Cancel to return to the previous page without sending the message.

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You can see the status of a a message in the the Sent Fax History table table. A fax can have several statuses, some of which may require that you take a certain action. All statuses are explained below.

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The Approved column displays the fax message's approval status:

• Yes:  The fax message is approved. All the fax messages added from the interface are already approved.
• No:  The fax message has not been approved yet. It can be either preapproved, if the Status column displays Pre-Approved, or a regular unapproved email2fax message. You can click the No link to manually approve the fax. The Pre-Approved status applies only to fax messages sent through UnifiedAPI requests.
• --:  This sign is displayed when an unapproved fax message was removed from the system.

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1. If the fax message status is is Sent or  or Partially sent, then the date when it was sent is displayed.
2. If the status is is Send failed, then two links are displayed:
   
   • Resend  - Click the link to retry to send the fax.
   • Cancel  - Click the link if you do not want to send the fax message anymore. The status is changed to to Canceled.
3. If the fax message's status is different from the above values, then only the the Cancel link link is displayed.

Fax info

Click the the  icon icon to view all the attempts to send the message and their outcome.

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The following information is available for each attempt:

• Attempt To:  The recipient's phone number. When there are two or more recipients, the phone number is replaced by All destinations.
• Date: This This is the date when the system tried to send the fax.
• Result:  This is the sending process outcome.

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Where:

<extension_number>:   Specify the number of the extension the fax message was sent to.

<starting_date>:  Specify the starting date of the time interval in which you want to search for particular messages. This date must be before or equal to the date the fax was added. The date format must be yyyy-mm-dd.

<ending_date>:  Specify the ending date of the time interval in which you want to search for particular messages. This date must be after or equal to the date the fax was added. The date format must be yyyy-mm-dd.

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