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The table below describes the fields that are specific to the PhoneCall resource and are not to be found in the PhoneCallView or PhoneCallLink.
| Name | Type | Can be NULL | Description |
|---|---|---|---|
| id | Object-Id | No | The Id of the PhoneCall as saved in the system. The Id is generated by the Service and can be later used to list or edit the PhoneCall details. |
| extension | UAPI-Extension-Number | No | The number of the Extension that is charged for the phone call. This Extension might not be a party of the phone call. |
| ownerId | User-Id | No | The Id of the Organization that owns the PhoneCall. |
| ownerName | String | No | The name of the Organization that owns the PhoneCall. |
| published | Date | No | The date the phone call entered the system. |
| answered | Date | Yes | The date the phone call was answered. |
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The table below describes the fields that are specific to the PhoneCallAction object.
| Name | Type | Description |
|---|---|---|
| action | String | The type of action to perform. Possible values:
|
| sendCallTo | Some actions need a phone number to send the call to. This field should contain the number. | |
| callerId | UAPI-Caller-Id | When a call is barged in or is whispered on, a caller Id can be sent to the Service. |
| waitForPickUp | Number | The maximum number of seconds to wait until one of the phone numbers used picks up. As soon as the set time value runs out, the call is canceled. Default: 25 seconds. |
| phoneCallViewId | String | The Id of PhoneCallView that is subject to the change. |
| format | String | Used only when recording a phone call and must be set to the format of the recorded file. |
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