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If you want to provision a phone model that is not present in the device list supplied with VoipNow, follow the recommendations below.

Step-by-step guide

To add a new device, follow the steps below.

1. Go to Unified Communications > System Templates > Equipment Templates and click the Edit icon for Server Default. You will get a list of configuration files for several types of equipment. 
2. Select the configuration file that is most similar to your phone (let's say a Cisco SPA504) and click the Export icon.
3. Save the exported XML file to your computer and edit it as follows:
   
   • Set the <default>1</default> tag to value 0;
   • In the <equipment id=""> tag, delete the current value and specify the name of your equipment in the <model></model> tag;
   • In the <firmware id="">, delete the current value and specify the firmware version of your equipment in the <name></name> tag.
4. Go back to Unified Communications > System Templates > Equipment Templates and click the Edit icon for Server Default.
5. Click the Import Template icon in the Tools area.
6. Upload your updated template file in the Import Equipment Template pop-up.
7. The template you have just created for your equipment will be listed in the Equipments table (future uploads of the same template will overwrite the template list entry).
8. Export the configuration file of the new device. You will notice that the equipment ID and firmware ID you edited in step 3 have been updated. 
9. You may perform any changes you consider necessary, save them and upload the XML file once again.
10. Then go to Unified Communications > System Templates > Equipment Templates and click the Edit button of the newly defined device.
11. Click the Add Equipment icon in the Tools area.
12. Select the newly configured device from the list and customize the provisioning file as needed.

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