A Conference extension allows users calling from phones connected to the system as well as callers outside the system (calling from a phone connected to the PSTN) to attend a group voice conversation.
|Table of Contents|
To set up a Conference extension, first you need to define its general settings. Then you may customize it using specific options described below.
You may change settings at any time later on by clicking the Conference Center setup icon in the extension's management page.
All basic options related to the Conference Center extension are detailed below.
|Play Sound <folder> <sound> Before Connecting to Conference Center|
Enable if you want a sound to be played to the caller prior to being connected to the extension.
|Conference Room Size|
Fill in the maximum number of users that can join the conversation. Between 2 and 99.
|Record Conference Conversations|
Here are the available options:
|Call Recording Storage Space||Fill in the limit of the storage space allowed for recorded calls. If you do not want to limit the disk space, make sure the Unlimited checkbox is selected.|
Enable Music on Hold
|If this option is not enabled, VoipNow will play the files located in the Default music on hold folder if there is only one user present in the conference.|
Music on Hold Folder
This folder contains the sound files that will be played in order when the caller is on hold or when the extension waits for an operation to be performed.
Default settings for scheduled conferences
Define scheduled conferences announcements and actions.
- Close the Conference When All Conference Moderators Exit: Terminate all calls if all conference moderators have logged out.
- Announce User Count on Joining Conference: Announce any new participant about the number of users in the conference call.
- Announce Users Joining/Leaving: Announce the users about any participant joining or leaving the conference call.
This section allows you to set up CallerID settings.
|CallerID Name in Public Calls|
The options described below allow you to customize the CallerID name that will be displayed on the callee's screen when the extension is calling public destinations.
|CallerID Number in Public Calls||The options described below allow you to customize the CallerID number that will be displayed on the callee's screen when the extension is calling public destinations.|
|Currently Using CallerID Numbers||Allows you to choose one or several CallerID numbers that will be sent when an outgoing call is initiated.|
The numbers available are the ones defined for the channel(s) (resource) used for routing the calls to public destinations.
Please note that a CallerID can be set as default even if it has not been assigned to the extension's DID pool.
To associate a CallerID with the extension, you need to select the corresponding checkbox and click the Assign CallerIDs link. To disassociate a CallerID, you need to select the corresponding checkbox and click the Remove selected link.
Do Not Send CallerID on Public Calls
Applies if you do not want your CallerID to be sent to public destinations. If the callee's phone terminal supports the CallerID function, it will display the
Send Public CallerID on Internal Calls
Applies if you want the public CallerID (when available) to be used for local and extended local calls as well. It allows the association between the CallerID of the Phone terminal user and an existing card code defined for the same CallerID.
Preserve Original CallerID on Transferred Calls
|Applies if you want VoipNow to keep the original CallerID when the call is forwarded between destinations.|
Send SIP P-Asserted-Identity Header
Allows the header to be added to all outgoing INVITE requests sent from this extension. The header contains the caller ID number of the extension.
Example: P-Asserted-Identity: sip:firstname.lastname@example.org.
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