This page contains instructions on how to manage SIP devices for an organization account.
Overview
The SIP Devices page groups all the provisioned SIP devices available for the current organization account. This equipment can be:
- provisioned by the system administrator(s) and assigned to one of the organization's user accounts.
- provisioned by the organization itself and, optionally, assigned to its user(s).
All the options and the functionalities available in this page are described in the Manage SIP Devices section.
If both the service provider the organization belongs to and all its user accounts have the Allow to provision devices permission set to None, this section will not be displayed and you will not be able to manage the organization's SIP devices. This rule applies even if the organization is assigned provisioned SIP devices.
How to manage SIP devices
You can assign the new equipment only to one or more of the organization's Phone terminal extensions, depending on the number of lines supported by the device.
You cannot assign an equipment to a Phone terminal extension if its Allow to provision devices permission is set to View or to None!
If the organization's user(s) are in the situation described above, then you can only visualize and manage the existing SIP devices. The Add new device icon is disabled.
If the organization defined provisioning templates for its account, then, when adding a new SIP device, you will not be able to use them. As a system administrator, you can use only your own templates.
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