This page describes the steps to be followed by all the users that are installing their phone terminal for the first time.
Plug in the power cord, the network cable, and the headset cord. Power up your phone. For more information on the physical installation steps, check the phone terminal's user's guide provided by the vendor.
If you are using a softphone, make sure that your PC is connected to the network.
Phone configuration varies according to your phone's brand and model, but here are the main settings that are usually required.
For additional assistance, refer to the Knowledge Base area where you will find setup instructions for some of the VoIP phones supported by VoipNow.
This section describes the procedure that has to be followed when setting up a phone terminal to be used with the VoipNow phone provisioning module.
On fresh install, the Provisioning global IP is not set. To be able to provision an extension, you need to set the provisioning preferences.
Access the phone web interface from a web browser. The address of the web interface depends on the phone model.
You are usually asked to provide the phone's default admin username and password.
Then you need to locate the Config Server Path field or similar and fill it with the provisioning link provided by your administrator or obtained by yourself following the steps below.
Please note that these instructions are general. You should search for your phone's specific guide in the Knowledge Base area.
If your administrator lets you provide the link for the phone yourself: