Extension Error Codes
AddExtension
| Code | Description |
|---|---|
| 051 | This license key allows only phone terminal extension management. |
| 053 | The commercial limit provided by this license key has been reached. |
| 055 | This operation is disabled because the installation is violating a licensing limit. Disable SIP trunking support on some extensions, lower the "Maximum public concurrent calls" limit on extensions with SIP trunking enabled or purchase a higher limit license. |
| 100 | The authentication data for access to this area or the object identification number is invalid. |
| 102 | This account has expired. |
| 103 | Access to this service is denied. |
| 104 | This account has been disabled. |
| 106 | The parent of this account is expired. |
| 107 | The parent of this account is disabled. |
| 108 | The parent of this account has no control panel access. |
| 113 | Invalid user context ID. Check context user level. |
| 115 | No permission to add user from this context account. |
| 117 | Request invalid. Missing parameter {param}. |
| 152 | Unable to update the information set. |
| 200 | Duplicate record.{object_detail} |
| 251 | Invalid parent ID. |
| 252 | Invalid template ID. |
| 260 | Invalid outgoing routing rules group ID. |
| 300 | Invalid email address. |
| 301 | Invalid country code. |
| 303 | Invalid charging idenfier. The value must be alphanumeric (exception: '_', '-', '*') and have at least 6 characters and at most 32 characters. |
| 304 | Invalid phone number. The value must be in the phone number format. |
| 305 | Invalid fax number. The value must be in the phone number format. |
| 306 | Invalid language code. Check the available PBX functions for the available language codes. |
| 307 | Invalid name. The value must have at least 1 character and at most 255 characters. |
| 308 | Invalid company name. The value must have at least 3 characters and at most 255 characters. |
| 309 | Invalid address. The name must have at least 3 characters and at most 255 characters. |
| 310 | Invalid login provided. |
| 311 | Invalid city. The value must have at least 2 characters and at most 255 characters. |
| 312 | Invalid postal code. |
| 313 | Invalid notes. The value cannot contain more than 1024 characters. |
| 314 | Invalid region. Please use PBX:GetRegions for the list of available regions. |
| 315 | Invalid charging plan. This charging plan does not belong to the charging plans of the user's owner. |
| 316 | Invalid billing server identifier. |
| 317 | Invalid billing server IP or hostname. The value must be an IPV4 IP address or a valid hostname. |
| 318 | Invalid enrollment server scope. The value must have at least 2 characters and at most 255 characters. |
| 319 | Invalid timezone. Please use PBX:GetTimezone for the list of available regions. |
| 350 | Invalid extension type. Here are the values available: term, queue, ivr, voicecenter, queuecenter, conference, callback, callcard, intercom. |
| 351 | Invalid extension number. Value must be numeric. Field must not be left empty. |
| 354 | Extension number is in the forbidden extensions list. |
| 355 | Invalid extension type. Extension type {extension_type} does not match extension template. |
| 513 | Unable to add more extensions of the required type. The limit has been exceeded. |
| 515 | Permission denied: the extension management setting is disabled. |
| 528 | Permission denied: this account is irreversibly disabled from {app_name} Automation. |
EditExtension
| Code | Description |
|---|---|
| 051 | This license key allows only phone terminal extension management. |
| 055 | This operation is disabled because the installation is violating a licensing limit. Disable SIP trunking support on some extensions, lower the "Maximum public concurrent calls" limit on extensions with SIP trunking enabled or purchase a higher limit license. |
| 100 | The authentication data for access to this area or the object identification number is invalid. |
| 102 | This account has expired. |
| 103 | Access to this service is denied. |
| 104 | This account has been disabled. |
| 106 | The parent of this account is expired. |
| 107 | The parent of this account is disabled. |
| 108 | The parent of this account has no control panel access. |
| 113 | Invalid user context ID. Check context user level. |
| 115 | No permission to add user from this context account. |
| 152 | Unable to update the information set. |
| 200 | Duplicate record.{object_detail} |
| 250 | Invalid user ID. |
| 251 | Invalid parent ID. |
| 252 | Invalid template ID. |
| 260 | Invalid outgoing routing rules group ID. |
| 300 | Invalid email address. |
| 301 | Invalid country code. |
| 303 | Invalid charging idenfier. The value must be alphanumeric (exception: '_', '-', '*') and have at least 6 characters and at most 32 characters. |
| 304 | Invalid phone number. The value must be in the phone number format. |
| 305 | Invalid fax number. The value must be in the phone number format. |
| 306 | Invalid language code. Check the available PBX functions for the available language codes. |
| 307 | Invalid name. The value must have at least 1 character and at most 255 characters. |
| 308 | Invalid company name. The value must have at least 3 characters and at most 255 characters. |
| 309 | Invalid address. The name must have at least 3 characters and at most 255 characters. |
| 310 | Invalid login provided. |
| 311 | Invalid city. The value must have at least 2 characters and at most 255 characters. |
| 312 | Invalid postal code. |
| 313 | Invalid notes. The value cannot contain more than 1024 characters. |
| 314 | Invalid region. Please use PBX:GetRegions for the list of available regions. |
| 315 | Invalid charging plan. This charging plan does not belong to the charging plans of the user's owner. |
| 316 | Invalid billing server identifier. |
| 317 | Invalid billing server IP or hostname. The value must be an IPV4 IP address or a valid hostname. |
| 318 | Invalid enrollment server scope. The value must have at least 2 characters and at most 255 characters. |
| 319 | Invalid timezone. Please use PBX:GetTimezone for the list of available regions. |
| 350 | Invalid extension type. Here are the values available: term, queue, ivr, voicecenter, queuecenter, conference, callback, callcard, intercom. |
| 351 | Invalid extension number. Value must be numeric. Field must not be left empty. |
| 354 | Extension number is in the forbidden extensions list. |
| 355 | Invalid extension type. Extension type {extension_type} does not match extension template. |
| 513 | Unable to add more extensions of the required type. The limit has been exceeded. |
| 515 | Permission denied: the extension management setting is disabled. |
| 528 | Permission denied: this account is irreversibly disabled from {app_name} Automation. |
GetExtensionDetails
| Code | Description |
|---|---|
| 051 | This license key allows only phone terminal extension management. |
| 100 | The authentication data for access to this area or the object identification number is invalid. |
| 102 | This account has expired. |
| 103 | Access to this service is denied. |
| 104 | This account has been disabled. |
| 106 | The parent of this account is expired. |
| 107 | The parent of this account is disabled. |
| 108 | The parent of this account has no control panel access. |
| 151 | Unable to retrieve the information set. |
| 250 | Invalid user ID. |
DelExtension
| Code | Description |
|---|---|
| 102 | This account has expired. |
| 103 | Access to this service is denied. |
| 104 | This account has been disabled. |
| 106 | The parent of this account is expired. |
| 107 | The parent of this account is disabled. |
| 108 | The parent of this account has no control panel access. |
| 117 | Request invalid. Missing parameter {param}. |
| 515 | Permission denied: the extension management setting is disabled. |
SetProvision
| Code | Description |
|---|---|
| 100 | The authentication data for access to this area or the object identification number is invalid. |
| 102 | This account has expired. |
| 103 | Access to this service is denied. |
| 104 | This account has been disabled. |
| 106 | The parent of this account is expired. |
| 107 | The parent of this account is disabled. |
| 108 | The parent of this account has no control panel access. |
| 156 | Unable to set provisioning system IP and PBX system IP. |
| 157 | Unable to generate the phone terminal provisioning file. |
| 250 | Invalid user ID. |
| 498 | Invalid Media encryption. Here are the values available: None, SDES, DTLS-SRTP. |
| 499 | Invalid DTMF mode. Here are the values available: in band, rfc2833, info, auto. |
| 620 | One or several provided codecs are outside the records available. |
| 850 | Invalid password. Value must contain at least 5 characters and follow the password format. |
| 851 | Invalid phone brand and model. Check the SystemAPI function GetEquipmentList for available records. |
| 852 | Invalid firmware. |
| 853 | Invalid phone MAC. Value must be a valid MAC address in format 00:00:00:00:00:00. |
| 854 | Invalid equipment description. Value must be a string of no more than 255 characters. |
| 855 | Invalid phone admin username. |
| 856 | Invalid phone admin password. |
| 857 | Invalid phone update interval. Value must be numeric, bigger than or equal to 1 and smaller than or equal to 999. |
| 858 | Invalid provisioning system IP or hostname. Value must be an IPv4 IP Address or a valid hostname. |
| 860 | Invalid protocol. |
| 861 | Invalid 'Phone does not register and is located on IP'. Value must be a valid IP address. |
| 862 | Invalid port. Value must be numeric, bigger than or equal to 0 and smaller than or equal to 65535. |
| 863 | The phone port cannot be empty if the phone is bound to a certain IP. |
| 864 | Invalid provisioning template. |
| 865 | Invalid provisioning friendly name. |
| 867 | Invalid provisioning serial. |
| 873 | Invalid or missing connection IP. |
| 874 | Invalid or missing mask. |
| 875 | Invalid or missing gateway |
| 876 | Invalid MAC address. The MAC address is already in the system. |
| 879 | Invalid or missing MAC address. |
| 881 | Invalid or missing connection setup parameters. |
| 882 | Invalid 'Allow extension SIP connection only from IP '. |
| 883 | Invalid 'Firmware Version'. Value must be an alphanumeric string and cannot contain characters other than -. |
| 884 | Invalid 'Timezone ID'. Check the System API function GetTimezones for the records available. |
| 496 | You are not allowed to use this method to provision the extension. Please use the PBX:EditDevice method. |
| 497 | Invalid sipTransport. Here are the values available: UDP, TCP. |
| 024 | Not allowed to set provisioning system IP or hostname. |
| 047 | Permission denied. MAC based provisioning is not allowed on HTTP(S). |
| 048 | MAC based provisioning is allowed only on HTTP(S). |
| 084 | To make it available, purchase a higher limit SIP trunking license. |
| 085 | To make it available, setup the "Maximum public concurrent calls" to a limited number. |
GetProvisionFile
| Code | Description |
|---|---|
| 100 | The authentication data for access to this area or the object identification number is invalid. |
| 102 | This account has expired. |
| 103 | Access to this service is denied. |
| 104 | This account has been disabled. |
| 106 | The parent of this account is expired. |
| 107 | The parent of this account is disabled. |
| 108 | The parent of this account has no control panel access. |
| 250 | Invalid user ID. |
| 496 | You are not allowed to provision devices. |
| 043 | Provisioning disabled on extension. |
AddCallRulesIn
| Code | Description |
|---|---|
| 051 | This license key allows only phone terminal extension management. |
| 100 | The authentication data for access to this area or the object identification number is invalid. |
| 102 | This account has expired. |
| 103 | Access to this service is denied. |
| 104 | This account has been disabled. |
| 106 | The parent of this account is expired. |
| 107 | The parent of this account is disabled. |
| 108 | The parent of this account has no control panel access. |
| 250 | Invalid user ID. |
| 266 | Invalid time interval block ID. |
| 481 | Invalid test to apply to completed number. Here are the values available: 0-match, 1-does not match, 2-is anonymous. |
| 482 | Invalid number or telephony regexp. Accepted values: +*XZN.[0-9] characters. |
| 484 | Invalid number(s) for call transfer. Please select a valid extension or enter a list of external numbers. |
| 486 | Invalid call priority. Value must be numeric, bigger than or equal to 0 and smaller than or equal to 100. |
| 487 | Invalid position. The value must be numeric, with a maximum length of 4 digits, bigger than or equal to 0. |
| 488 | Invalid rule type. Valid rule: {actions}. |
| 491 | Invalid call status. Call status should be set to one of the following: 1 for No Answer, 2 for Rejected, 3 for Busy and 0 for Does not matter. |
| 492 | // NOT IN LANGUAGE PACK |
| 493 | Invalid ring interval. Accepted values: any number between 5 and 300. |
| 494 | Invalid extension status. Extension status should be set to one of the following: -1 for Not Registered, 1 for Registered, 0 for Does not matter. |
| 495 | Invalid password. Password must be a numeric value of no more than 5 digits. |
| 725 | The 'Seconds' sound is not within the available sounds list. |
| 025 | One or more incoming call rules could not be updated. |
| 065 | The following sounds are invalid {sound_id}. Default values have been used. |
EditCallRulesIn
| Code | Description |
|---|---|
| 051 | This license key allows only phone terminal extension management. |
| 100 | The authentication data for access to this area or the object identification number is invalid. |
| 102 | This account has expired. |
| 103 | Access to this service is denied. |
| 104 | This account has been disabled. |
| 106 | The parent of this account is expired. |
| 107 | The parent of this account is disabled. |
| 108 | The parent of this account has no control panel access. |
| 250 | Invalid user ID. |
| 266 | Invalid time interval block ID. |
| 481 | Invalid test to apply to completed number. Here are the values available: 0-match, 1-does not match, 2-is anonymous. |
| 482 | Invalid number or telephony regexp. Accepted values: +*XZN.[0-9] characters. |
| 483 | Unable to change incoming call rules. Please provide valid incoming call rule IDs. |
| 484 | Invalid number(s) for call transfer. Please select a valid extension or enter a list of external numbers. |
| 486 | Invalid call priority. Value must be numeric, bigger than or equal to 0 and smaller than or equal to 100. |
| 487 | Invalid position. The value must be numeric, with a maximum length of 4 digits, bigger than or equal to 0. |
| 488 | Invalid rule type. Valid rule: {actions}. |
| 490 | Invalid list of IDs in change order request. Sequence must contain the entire incoming call rule IDs of the extension. |
| 491 | Invalid call status. Call status should be set to one of the following: 1 for No Answer, 2 for Rejected, 3 for Busy and 0 for Does not matter. |
| 492 | // NOT IN LANGUAGE PACK |
| 493 | Invalid ring interval. Accepted values: any number between 5 and 300. |
| 494 | Invalid extension status. Extension status should be set to one of the following: -1 for Not Registered, 1 for Registered, 0 for Does not matter. |
| 495 | Invalid password. Password must be a numeric value of no more than 5 digits. |
| 725 | The 'Seconds' sound is not within the available sounds list. |
| 025 | One or more incoming call rules could not be updated. |
| 032 | Unable to update incoming call rules status. |
| 033 | Unable to change incoming call rules order. |
| 034 | Unable to change incoming call rules. |
| 065 | The following sounds are invalid {sound_id}. Default values have been used. |
GetCallRulesIn
| Code | Description |
|---|---|
| 051 | This license key allows only phone terminal extension management. |
| 100 | The authentication data for access to this area or the object identification number is invalid. |
| 102 | This account has expired. |
| 103 | Access to this service is denied. |
| 104 | This account has been disabled. |
| 106 | The parent of this account is expired. |
| 107 | The parent of this account is disabled. |
| 108 | The parent of this account has no control panel access. |
| 151 | Unable to retrieve the information set. |
| 250 | Invalid user ID. |
| 030 | No records. |
DelCallRulesIn
| Code | Description |
|---|---|
| 051 | This license key allows only phone terminal extension management. |
| 100 | The authentication data for access to this area or the object identification number is invalid. |
| 102 | This account has expired. |
| 103 | Access to this service is denied. |
| 104 | This account has been disabled. |
| 106 | The parent of this account is expired. |
| 107 | The parent of this account is disabled. |
| 108 | The parent of this account has no control panel access. |
| 117 | Request invalid. Missing parameter {param}. |
| 250 | Invalid user ID. |
GetAvailableCallerID
| Code | Description |
|---|---|
| 100 | The authentication data for access to this area or the object identification number is invalid. |
| 102 | This account has expired. |
| 103 | Access to this service is denied. |
| 104 | This account has been disabled. |
| 106 | The parent of this account is expired. |
| 107 | The parent of this account is disabled. |
| 108 | The parent of this account has no control panel access. |
| 117 | Request invalid. Missing parameter {param}. |
| 151 | Unable to retrieve the information set. |
| 250 | Invalid user ID. |
| 030 | No records. |
AddCardCode
| Code | Description |
|---|---|
| 051 | This license key allows only phone terminal extension management. |
| 053 | The commercial limit provided by this license key has been reached. |
| 100 | The authentication data for access to this area or the object identification number is invalid. |
| 102 | This account has expired. |
| 103 | Access to this service is denied. |
| 104 | This account has been disabled. |
| 106 | The parent of this account is expired. |
| 107 | The parent of this account is disabled. |
| 108 | The parent of this account has no control panel access. |
| 117 | Request invalid. Missing parameter {param}. |
| 152 | Unable to update the information set. |
| 250 | Invalid user ID. |
| 360 | Invalid card code. Value must be 4 to 12 digits long. |
| 361 | Invalid PIN number. Value must be numeric and can oly be 4 to 12 digits long. |
| 362 | Invalid order number. Value cannot have more than 128 characters. |
| 363 | Invalid credit. Value must be a positive float of maximum 15 digits. |
| 527 | Permission denied: the limit of records has been reached. |
EditCardCode
| Code | Description |
|---|---|
| 051 | This license key allows only phone terminal extension management. |
| 053 | The commercial limit provided by this license key has been reached. |
| 100 | The authentication data for access to this area or the object identification number is invalid. |
| 102 | This account has expired. |
| 103 | Access to this service is denied. |
| 104 | This account has been disabled. |
| 106 | The parent of this account is expired. |
| 107 | The parent of this account is disabled. |
| 108 | The parent of this account has no control panel access. |
| 117 | Request invalid. Missing parameter {param}. |
| 152 | Unable to update the information set. |
| 253 | Invalid calling card code ID. |
| 360 | Invalid card code. Value must be 4 to 12 digits long. |
| 361 | Invalid PIN number. Value must be numeric and can oly be 4 to 12 digits long. |
| 362 | Invalid order number. Value cannot have more than 128 characters. |
| 363 | Invalid credit. Value must be a positive float of maximum 15 digits. |
| 068 | Unable to update calling card code status. |
| 087 | This calling card code cannot be activated. The commercial limit provided by this license key has been reached. |
GetCardCode
| Code | Description |
|---|---|
| 051 | This license key allows only phone terminal extension management. |
| 100 | The authentication data for access to this area or the object identification number is invalid. |
| 102 | This account has expired. |
| 103 | Access to this service is denied. |
| 104 | This account has been disabled. |
| 106 | The parent of this account is expired. |
| 107 | The parent of this account is disabled. |
| 108 | The parent of this account has no control panel access. |
| 250 | Invalid user ID. |
| 253 | Invalid calling card code ID. |
DelCardCode
| Code | Description |
|---|---|
| 051 | This license key allows only phone terminal extension management. |
| 100 | The authentication data for access to this area or the object identification number is invalid. |
| 102 | This account has expired. |
| 103 | Access to this service is denied. |
| 104 | This account has been disabled. |
| 106 | The parent of this account is expired. |
| 107 | The parent of this account is disabled. |
| 108 | The parent of this account has no control panel access. |
| 117 | Request invalid. Missing parameter {param}. |
| 250 | Invalid user ID. |
AddCardCodeCredit
| Code | Description |
|---|---|
| 051 | This license key allows only phone terminal extension management. |
| 100 | The authentication data for access to this area or the object identification number is invalid. |
| 102 | This account has expired. |
| 103 | Access to this service is denied. |
| 104 | This account has been disabled. |
| 106 | The parent of this account is expired. |
| 107 | The parent of this account is disabled. |
| 108 | The parent of this account has no control panel access. |
| 117 | Request invalid. Missing parameter {param}. |
| 250 | Invalid user ID. |
| 362 | Invalid order number. Value cannot have more than 128 characters. |
| 363 | Invalid credit. Value must be a positive float of maximum 15 digits. |
| 819 | You do not have the permission to access this area. Global billing is disabled. |
| 088 | This calling card code {identifier} is not within the list of available codes. |
GetCardCodeRecharges
| Code | Description |
|---|---|
| 051 | This license key allows only phone terminal extension management. |
| 102 | This account has expired. |
| 103 | Access to this service is denied. |
| 104 | This account has been disabled. |
| 106 | The parent of this account is expired. |
| 107 | The parent of this account is disabled. |
| 108 | The parent of this account has no control panel access. |
| 117 | Request invalid. Missing parameter {param}. |
| 151 | Unable to retrieve the information set. |
| 819 | You do not have the permission to access this area. Global billing is disabled. |
| 030 | No records. |
AddAuthCallerID
| Code | Description |
|---|---|
| 051 | This license key allows only phone terminal extension management. |
| 053 | The commercial limit provided by this license key has been reached. |
| 100 | The authentication data for access to this area or the object identification number is invalid. |
| 102 | This account has expired. |
| 103 | Access to this service is denied. |
| 104 | This account has been disabled. |
| 106 | The parent of this account is expired. |
| 107 | The parent of this account is disabled. |
| 108 | The parent of this account has no control panel access. |
| 117 | Request invalid. Missing parameter {param}. |
| 152 | Unable to update the information set. |
| 250 | Invalid user ID. |
| 361 | Invalid PIN number. Value must be numeric and can oly be 4 to 12 digits long. |
| 362 | Invalid order number. Value cannot have more than 128 characters. |
| 363 | Invalid credit. Value must be a positive float of maximum 15 digits. |
| 366 | Invalid CallerID. Value must be a valid phone number. |
| 527 | Permission denied: the limit of records has been reached. |
EditAuthCallerID
| Code | Description |
|---|---|
| 051 | This license key allows only phone terminal extension management. |
| 053 | The commercial limit provided by this license key has been reached. |
| 100 | The authentication data for access to this area or the object identification number is invalid. |
| 102 | This account has expired. |
| 103 | Access to this service is denied. |
| 104 | This account has been disabled. |
| 106 | The parent of this account is expired. |
| 107 | The parent of this account is disabled. |
| 108 | The parent of this account has no control panel access. |
| 117 | Request invalid. Missing parameter {param}. |
| 152 | Unable to update the information set. |
| 254 | Invalid callerID record ID. |
| 361 | Invalid PIN number. Value must be numeric and can oly be 4 to 12 digits long. |
| 362 | Invalid order number. Value cannot have more than 128 characters. |
| 363 | Invalid credit. Value must be a positive float of maximum 15 digits. |
| 366 | Invalid CallerID. Value must be a valid phone number. |
| 034 | Unable to change incoming call rules. |
| 086 | This callback CallerID code cannot be activated. The commercial limit provided by this license key has been reached. |
GetAuthCallerID
| Code | Description |
|---|---|
| 051 | This license key allows only phone terminal extension management. |
| 100 | The authentication data for access to this area or the object identification number is invalid. |
| 102 | This account has expired. |
| 103 | Access to this service is denied. |
| 104 | This account has been disabled. |
| 106 | The parent of this account is expired. |
| 107 | The parent of this account is disabled. |
| 108 | The parent of this account has no control panel access. |
| 250 | Invalid user ID. |
| 254 | Invalid callerID record ID. |
DelAuthCallerID
| Code | Description |
|---|---|
| 051 | This license key allows only phone terminal extension management. |
| 100 | The authentication data for access to this area or the object identification number is invalid. |
| 102 | This account has expired. |
| 103 | Access to this service is denied. |
| 104 | This account has been disabled. |
| 106 | The parent of this account is expired. |
| 107 | The parent of this account is disabled. |
| 108 | The parent of this account has no control panel access. |
| 117 | Request invalid. Missing parameter {param}. |
| 250 | Invalid user ID. |
AddAuthCallerIDCredit
| Code | Description |
|---|---|
| 051 | This license key allows only phone terminal extension management. |
| 100 | The authentication data for access to this area or the object identification number is invalid. |
| 102 | This account has expired. |
| 103 | Access to this service is denied. |
| 104 | This account has been disabled. |
| 106 | The parent of this account is expired. |
| 107 | The parent of this account is disabled. |
| 108 | The parent of this account has no control panel access. |
| 117 | Request invalid. Missing parameter {param}. |
| 250 | Invalid user ID. |
| 362 | Invalid order number. Value cannot have more than 128 characters. |
| 363 | Invalid credit. Value must be a positive float of maximum 15 digits. |
| 819 | You do not have the permission to access this area. Global billing is disabled. |
GetAuthCallerIDRecharges
| Code | Description |
|---|---|
| 051 | This license key allows only phone terminal extension management. |
| 102 | This account has expired. |
| 103 | Access to this service is denied. |
| 104 | This account has been disabled. |
| 106 | The parent of this account is expired. |
| 107 | The parent of this account is disabled. |
| 108 | The parent of this account has no control panel access. |
| 117 | Request invalid. Missing parameter {param}. |
| 151 | Unable to retrieve the information set. |
| 819 | You do not have the permission to access this area. Global billing is disabled. |
| 030 | No records. |
SetupExtension
| Code | Description |
|---|---|
| 051 | This license key allows only phone terminal extension management. |
| 100 | The authentication data for access to this area or the object identification number is invalid. |
| 102 | This account has expired. |
| 103 | Access to this service is denied. |
| 104 | This account has been disabled. |
| 106 | The parent of this account is expired. |
| 107 | The parent of this account is disabled. |
| 108 | The parent of this account has no control panel access. |
| 152 | Unable to update the information set. |
| 200 | Duplicate record.{object_detail} |
| 201 | No extension setup preferences for this extension type. |
| 250 | Invalid user ID. |
| 313 | Invalid notes. The value cannot contain more than 1024 characters. |
| 350 | Invalid extension type. Here are the values available: term, queue, ivr, voicecenter, queuecenter, conference, callback, callcard, intercom. |
| 400 | The time interval at the end of which the call can be considered without an answer must be a numeric value, bigger than 5 and smaller than 300 (seconds). |
| 401 | The parking timeout must be numeric, bigger than 5 seconds and smaller than 9999 (seconds). |
| 402 | Value for 'Auto delete received faxes older than ' must be a number between 1 and 999. |
| 406 | Invalid voicemail auto answer time. Value must be numeric and smaller than the time interval at the end of which the call is considered with no answer. |
| 407 | Invalid conference room size. Value must be numeric, bigger than 2 and smaller than 99. |
| 408 | Invalid fax auto answer time. Value must be numeric, smaller than the time interval at the end of which the call is considered with no answer. |
| 410 | Invalid password to access telephony. Value for 'Password to access telephony' must be a numeric value of 3 to 12 digits. |
| 413 | Invalid number of days for messages auto delete trigger. |
| 414 | Invalid CallerID. Check the 'GetAvailableCallerID' SOAP API function for the CallerIDs available. |
| 416 | Invalid CallerID to set as default. Check the SOAP API function 'Get Available CallerID' for the CallerIDs available. |
| 419 | Invalid voicemail password. The voicemail feature enabled requires a voicemail password (of 1 to 5 digits). |
| 421 | Invalid email address for accepted fax messages. |
| 422 | The virtualization code must be numeric, with mininmum 4 digits and maximum 8 digits. |
| 450 | Invalid extension name. The value must be a string of length ranging from 3 to 255 characters. |
| 451 | Invalid timeout (wait time in the queue). The value must be numeric, bigger than the maximum number of rings. |
| 452 | Invalid extension for transferring in case of timeout. The extension must be a phone terminal belonging to the same organization. |
| 453 | Invalid extension for transferring when no calls are allowed to enter queue. The extension must be a phone terminal belonging to the same organization. |
| 454 | Invalid extension for transferring when calls are dropped from queue. The extension must be a phone terminal belonging to the same organization. |
| 455 | Invalid queue size. The value must be numeric, bigger than 1 and smaller than 99 or unlimited. |
| 456 | Invalid waiting period before retrying all agents again. The value must be numeric, bigger than 3 seconds and smaller than 900 seconds. |
| 457 | Invalid service level agreement. The value must be numeric, bigger than 3 seconds and smaller than 9999 (seconds). |
| 458 | Invalid maximum number of rings. The value must be numeric. This field cannot be empty. |
| 459 | Invalid delay period before connecting agent to caller. The value must be numeric, bigger than or equal to 0 and smaller than or equal to 60 (seconds). |
| 460 | Invalid minimum interval between calls. The value must be numeric. |
| 461 | Invalid announce position hold time period. The value must be numeric. This field cannot be empty. |
| 462 | Invalid periodic announcements frequency. The value must be numeric. |
| 463 | When calls are dropped from queue, the transfer extension should match the transfer extension used when calls are not allowed to enter queue. |
| 467 | Invalid call distribution algorithm. The available values are the following: ring all, least recent, fewest calls, random, memory, linear, wrandom. |
| 468 | Invalid extension to exit on key pressed. The value must contain valid extensions on the same organization. |
| 470 | Invalid trigger for conference recording. Values available: 0-never, 1-always, 2-user's choice. |
| 475 | Invalid trigger for IVR session lifetime expiration. Values available: hangup, transfer, play. |
| 476 | Invalid transfer extension on IVR session lifetime expiration. |
| 477 | Invalid IVR name. Value must be 3 to 32 characters long. |
| 478 | Invalid timeout. Value must be numeric, bigger than 2 and smaller than 60. |
| 479 | Invalid IVR session lifetime. Value must be numeric, bigger than 10 and smaller than 86400. |
| 480 | Invalid IVR clone extension. |
| 485 | Invalid number for call transfer. Value cannot contain more than 30 digits and must follow the phone number format. |
| 506 | Invalid record storage space. The value exceeds the owner's quota. |
| 507 | Invalid voicemail storage space. The value exceeds the owner's quota. |
| 508 | Invalid fax storage space. The value exceeds the owner's quota. |
| 720 | The 'Music on hold' sound folder is not among the available folders for this user. |
| 728 | The 'Do not disturb' sound is not within the available sounds list. |
| 730 | The 'Record' sound is not within the available sounds list. |
| 731 | The 'There are' sound is not within the available sounds list. |
| 733 | The 'Welcome' sound is not within the available sounds list. |
| 736 | The sound played on disconnecting is not within the available sounds list. |
| 737 | The sound played when connecting to the conference center is not within the available sounds list. |
| 059 | Record storage space limited to the owner's quota. |
| 065 | The following sounds are invalid {sound_id}. Default values have been used. |
| 066 | Unable to assign currently used callerIDs. |
| 067 | Unable to change phone access restriction. |
| 077 | Invalid option used to allow calls to enter queue. Default value has been used instead. |
| 078 | Invalid option used to drop calls from queue. Default value has been used instead |
GetExtensionSettings
| Code | Description |
|---|---|
| 051 | This license key allows only phone terminal extension management. |
| 100 | The authentication data for access to this area or the object identification number is invalid. |
| 102 | This account has expired. |
| 103 | Access to this service is denied. |
| 104 | This account has been disabled. |
| 106 | The parent of this account is expired. |
| 107 | The parent of this account is disabled. |
| 108 | The parent of this account has no control panel access. |
| 250 | Invalid user ID. |
SetVoicemail
| Code | Description |
|---|---|
| 100 | The authentication data for access to this area or the object identification number is invalid. |
| 102 | This account has expired. |
| 103 | Access to this service is denied. |
| 104 | This account has been disabled. |
| 106 | The parent of this account is expired. |
| 107 | The parent of this account is disabled. |
| 108 | The parent of this account has no control panel access. |
| 152 | Unable to update the information set. |
| 250 | Invalid user ID. |
| 400 | The time interval at the end of which the call can be considered without an answer must be a numeric value, bigger than 5 and smaller than 300 (seconds). |
| 401 | The parking timeout must be numeric, bigger than 5 seconds and smaller than 9999 (seconds). |
| 402 | Value for 'Auto delete received faxes older than ' must be a number between 1 and 999. |
| 406 | Invalid voicemail auto answer time. Value must be numeric and smaller than the time interval at the end of which the call is considered with no answer. |
| 407 | Invalid conference room size. Value must be numeric, bigger than 2 and smaller than 99. |
| 408 | Invalid fax auto answer time. Value must be numeric, smaller than the time interval at the end of which the call is considered with no answer. |
| 410 | Invalid password to access telephony. Value for 'Password to access telephony' must be a numeric value of 3 to 12 digits. |
| 413 | Invalid number of days for messages auto delete trigger. |
| 415 | Invalid notification method for newly received messages. Here are the values available: message, alert. |
| 419 | Invalid voicemail password. The voicemail feature enabled requires a voicemail password (of 1 to 5 digits). |
| 421 | Invalid email address for accepted fax messages. |
| 422 | The virtualization code must be numeric, with mininmum 4 digits and maximum 8 digits. |
| 485 | Invalid number for call transfer. Value cannot contain more than 30 digits and must follow the phone number format. |
| 506 | Invalid record storage space. The value exceeds the owner's quota. |
| 507 | Invalid voicemail storage space. The value exceeds the owner's quota. |
| 508 | Invalid fax storage space. The value exceeds the owner's quota. |
| 531 | Permission denied: you are not allowed to activate {param}. |
| 728 | The 'Do not disturb' sound is not within the available sounds list. |
| 730 | The 'Record' sound is not within the available sounds list. |
| 017 | Permission denied to modify {param}. |
GetVoicemailSettings
| Code | Description |
|---|---|
| 100 | The authentication data for access to this area or the object identification number is invalid. |
| 102 | This account has expired. |
| 103 | Access to this service is denied. |
| 104 | This account has been disabled. |
| 106 | The parent of this account is expired. |
| 107 | The parent of this account is disabled. |
| 108 | The parent of this account has no control panel access. |
| 250 | Invalid user ID. |
SetConference
| Code | Description |
|---|---|
| 100 | The authentication data for access to this area or the object identification number is invalid. |
| 102 | This account has expired. |
| 103 | Access to this service is denied. |
| 104 | This account has been disabled. |
| 106 | The parent of this account is expired. |
| 107 | The parent of this account is disabled. |
| 108 | The parent of this account has no control panel access. |
| 152 | Unable to update the information set. |
| 250 | Invalid user ID. |
| 400 | The time interval at the end of which the call can be considered without an answer must be a numeric value, bigger than 5 and smaller than 300 (seconds). |
| 401 | The parking timeout must be numeric, bigger than 5 seconds and smaller than 9999 (seconds). |
| 402 | Value for 'Auto delete received faxes older than ' must be a number between 1 and 999. |
| 406 | Invalid voicemail auto answer time. Value must be numeric and smaller than the time interval at the end of which the call is considered with no answer. |
| 407 | Invalid conference room size. Value must be numeric, bigger than 2 and smaller than 99. |
| 408 | Invalid fax auto answer time. Value must be numeric, smaller than the time interval at the end of which the call is considered with no answer. |
| 410 | Invalid password to access telephony. Value for 'Password to access telephony' must be a numeric value of 3 to 12 digits. |
| 413 | Invalid number of days for messages auto delete trigger. |
| 419 | Invalid voicemail password. The voicemail feature enabled requires a voicemail password (of 1 to 5 digits). |
| 421 | Invalid email address for accepted fax messages. |
| 422 | The virtualization code must be numeric, with mininmum 4 digits and maximum 8 digits. |
| 485 | Invalid number for call transfer. Value cannot contain more than 30 digits and must follow the phone number format. |
| 506 | Invalid record storage space. The value exceeds the owner's quota. |
| 507 | Invalid voicemail storage space. The value exceeds the owner's quota. |
| 508 | Invalid fax storage space. The value exceeds the owner's quota. |
| 521 | Permission denied: the extension is not multi-user aware. |
| 728 | The 'Do not disturb' sound is not within the available sounds list. |
| 730 | The 'Record' sound is not within the available sounds list. |
| 017 | Permission denied to modify {param}. |
| 076 | Conference settings were not updated: the extension is not multi-user aware. |
GetConferenceSettings
| Code | Description |
|---|---|
| 100 | The authentication data for access to this area or the object identification number is invalid. |
| 102 | This account has expired. |
| 103 | Access to this service is denied. |
| 104 | This account has been disabled. |
| 106 | The parent of this account is expired. |
| 107 | The parent of this account is disabled. |
| 108 | The parent of this account has no control panel access. |
| 250 | Invalid user ID. |
SetCallRecording
| Code | Description |
|---|---|
| 100 | The authentication data for access to this area or the object identification number is invalid. |
| 102 | This account has expired. |
| 103 | Access to this service is denied. |
| 104 | This account has been disabled. |
| 106 | The parent of this account is expired. |
| 107 | The parent of this account is disabled. |
| 108 | The parent of this account has no control panel access. |
| 152 | Unable to update the information set. |
| 250 | Invalid user ID. |
| 400 | The time interval at the end of which the call can be considered without an answer must be a numeric value, bigger than 5 and smaller than 300 (seconds). |
| 401 | The parking timeout must be numeric, bigger than 5 seconds and smaller than 9999 (seconds). |
| 402 | Value for 'Auto delete received faxes older than ' must be a number between 1 and 999. |
| 406 | Invalid voicemail auto answer time. Value must be numeric and smaller than the time interval at the end of which the call is considered with no answer. |
| 407 | Invalid conference room size. Value must be numeric, bigger than 2 and smaller than 99. |
| 408 | Invalid fax auto answer time. Value must be numeric, smaller than the time interval at the end of which the call is considered with no answer. |
| 410 | Invalid password to access telephony. Value for 'Password to access telephony' must be a numeric value of 3 to 12 digits. |
| 413 | Invalid number of days for messages auto delete trigger. |
| 419 | Invalid voicemail password. The voicemail feature enabled requires a voicemail password (of 1 to 5 digits). |
| 421 | Invalid email address for accepted fax messages. |
| 422 | The virtualization code must be numeric, with mininmum 4 digits and maximum 8 digits. |
| 485 | Invalid number for call transfer. Value cannot contain more than 30 digits and must follow the phone number format. |
| 506 | Invalid record storage space. The value exceeds the owner's quota. |
| 507 | Invalid voicemail storage space. The value exceeds the owner's quota. |
| 508 | Invalid fax storage space. The value exceeds the owner's quota. |
| 728 | The 'Do not disturb' sound is not within the available sounds list. |
| 730 | The 'Record' sound is not within the available sounds list. |
| 017 | Permission denied to modify {param}. |
| 065 | The following sounds are invalid {sound_id}. Default values have been used. |
GetCallRecordingSettings
| Code | Description |
|---|---|
| 100 | The authentication data for access to this area or the object identification number is invalid. |
| 102 | This account has expired. |
| 103 | Access to this service is denied. |
| 104 | This account has been disabled. |
| 106 | The parent of this account is expired. |
| 107 | The parent of this account is disabled. |
| 108 | The parent of this account has no control panel access. |
| 250 | Invalid user ID. |
SetFaxCenter
| Code | Description |
|---|---|
| 100 | The authentication data for access to this area or the object identification number is invalid. |
| 102 | This account has expired. |
| 103 | Access to this service is denied. |
| 104 | This account has been disabled. |
| 106 | The parent of this account is expired. |
| 107 | The parent of this account is disabled. |
| 108 | The parent of this account has no control panel access. |
| 152 | Unable to update the information set. |
| 250 | Invalid user ID. |
| 400 | The time interval at the end of which the call can be considered without an answer must be a numeric value, bigger than 5 and smaller than 300 (seconds). |
| 401 | The parking timeout must be numeric, bigger than 5 seconds and smaller than 9999 (seconds). |
| 402 | Value for 'Auto delete received faxes older than ' must be a number between 1 and 999. |
| 406 | Invalid voicemail auto answer time. Value must be numeric and smaller than the time interval at the end of which the call is considered with no answer. |
| 407 | Invalid conference room size. Value must be numeric, bigger than 2 and smaller than 99. |
| 408 | Invalid fax auto answer time. Value must be numeric, smaller than the time interval at the end of which the call is considered with no answer. |
| 410 | Invalid password to access telephony. Value for 'Password to access telephony' must be a numeric value of 3 to 12 digits. |
| 413 | Invalid number of days for messages auto delete trigger. |
| 419 | Invalid voicemail password. The voicemail feature enabled requires a voicemail password (of 1 to 5 digits). |
| 420 | Invalid notification method for new fax. Here are the values available: fax, alert. |
| 421 | Invalid email address for accepted fax messages. |
| 422 | The virtualization code must be numeric, with mininmum 4 digits and maximum 8 digits. |
| 485 | Invalid number for call transfer. Value cannot contain more than 30 digits and must follow the phone number format. |
| 506 | Invalid record storage space. The value exceeds the owner's quota. |
| 507 | Invalid voicemail storage space. The value exceeds the owner's quota. |
| 508 | Invalid fax storage space. The value exceeds the owner's quota. |
| 728 | The 'Do not disturb' sound is not within the available sounds list. |
| 730 | The 'Record' sound is not within the available sounds list. |
| 017 | Permission denied to modify {param}. |
| 036 | Fax to voicemail feature can be enabled only when the voicemail service is enabled. |
| 065 | The following sounds are invalid {sound_id}. Default values have been used. |
GetFaxCenterSettings
| Code | Description |
|---|---|
| 100 | The authentication data for access to this area or the object identification number is invalid. |
| 102 | This account has expired. |
| 103 | Access to this service is denied. |
| 104 | This account has been disabled. |
| 106 | The parent of this account is expired. |
| 107 | The parent of this account is disabled. |
| 108 | The parent of this account has no control panel access. |
| 250 | Invalid user ID. |
AssignQueueAgent
| Code | Description |
|---|---|
| 051 | This license key allows only phone terminal extension management. |
| 100 | The authentication data for access to this area or the object identification number is invalid. |
| 102 | This account has expired. |
| 103 | Access to this service is denied. |
| 104 | This account has been disabled. |
| 106 | The parent of this account is expired. |
| 107 | The parent of this account is disabled. |
| 108 | The parent of this account has no control panel access. |
| 117 | Request invalid. Missing parameter {param}. |
| 151 | Unable to retrieve the information set. |
| 250 | Invalid user ID. |
| 268 | Invalid queue ID. |
| 464 | Invalid PIN number. The value must be numeric, between 2 and 10 digits long. |
| 465 | Invalid penalty. The value must be numeric, between 0 and 100. |
| 469 | Invalid queue local agent ID. The value must be a valid phone terminal extension ID. |
| 472 | Invalid queue local agent ID. The agent is already assigned to this queue. |
| 532 | Permission denied: maximum number of queue members has been reached. |
| 030 | No records. |
UnassignQueueAgent
| Code | Description |
|---|---|
| 051 | This license key allows only phone terminal extension management. |
| 100 | The authentication data for access to this area or the object identification number is invalid. |
| 102 | This account has expired. |
| 103 | Access to this service is denied. |
| 104 | This account has been disabled. |
| 106 | The parent of this account is expired. |
| 107 | The parent of this account is disabled. |
| 108 | The parent of this account has no control panel access. |
| 117 | Request invalid. Missing parameter {param}. |
| 250 | Invalid user ID. |
| 268 | Invalid queue ID. |
GetQueueAgents
| Code | Description |
|---|---|
| 100 | The authentication data for access to this area or the object identification number is invalid. |
| 102 | This account has expired. |
| 103 | Access to this service is denied. |
| 104 | This account has been disabled. |
| 106 | The parent of this account is expired. |
| 107 | The parent of this account is disabled. |
| 108 | The parent of this account has no control panel access. |
| 151 | Unable to retrieve the information set. |
| 250 | Invalid user ID. |
| 030 | No records. |
SetQueueAgent
| Code | Description |
|---|---|
| 051 | This license key allows only phone terminal extension management. |
| 100 | The authentication data for access to this area or the object identification number is invalid. |
| 102 | This account has expired. |
| 103 | Access to this service is denied. |
| 104 | This account has been disabled. |
| 106 | The parent of this account is expired. |
| 107 | The parent of this account is disabled. |
| 108 | The parent of this account has no control panel access. |
| 117 | Request invalid. Missing parameter {param}. |
| 250 | Invalid user ID. |
| 268 | Invalid queue ID. |
| 465 | Invalid penalty. The value must be numeric, between 0 and 100. |
AssignQueueRemoteAgent
| Code | Description |
|---|---|
| 051 | This license key allows only phone terminal extension management. |
| 100 | The authentication data for access to this area or the object identification number is invalid. |
| 102 | This account has expired. |
| 103 | Access to this service is denied. |
| 104 | This account has been disabled. |
| 106 | The parent of this account is expired. |
| 107 | The parent of this account is disabled. |
| 108 | The parent of this account has no control panel access. |
| 117 | Request invalid. Missing parameter {param}. |
| 151 | Unable to retrieve the information set. |
| 200 | Duplicate record.{object_detail} |
| 250 | Invalid user ID. |
| 268 | Invalid queue ID. |
| 274 | Invalid agent ID. |
| 464 | Invalid PIN number. The value must be numeric, between 2 and 10 digits long. |
| 465 | Invalid penalty. The value must be numeric, between 0 and 100. |
| 466 | Invalid phone number. The value must be numeric, between 4 and 15 digits long. |
| 471 | Invalid remote agent name. Agent name must be between 2 and 255 characters. |
| 527 | Permission denied: the limit of records has been reached. |
| 030 | No records. |
SetQueueRemoteAgent
| Code | Description |
|---|---|
| 051 | This license key allows only phone terminal extension management. |
| 100 | The authentication data for access to this area or the object identification number is invalid. |
| 102 | This account has expired. |
| 103 | Access to this service is denied. |
| 104 | This account has been disabled. |
| 106 | The parent of this account is expired. |
| 107 | The parent of this account is disabled. |
| 108 | The parent of this account has no control panel access. |
| 117 | Request invalid. Missing parameter {param}. |
| 250 | Invalid user ID. |
| 268 | Invalid queue ID. |
| 274 | Invalid agent ID. |
| 464 | Invalid PIN number. The value must be numeric, between 2 and 10 digits long. |
| 465 | Invalid penalty. The value must be numeric, between 0 and 100. |
| 466 | Invalid phone number. The value must be numeric, between 4 and 15 digits long. |
| 471 | Invalid remote agent name. Agent name must be between 2 and 255 characters. |
SetQueueMember
| Code | Description |
|---|---|
| 100 | The authentication data for access to this area or the object identification number is invalid. |
| 102 | This account has expired. |
| 103 | Access to this service is denied. |
| 104 | This account has been disabled. |
| 106 | The parent of this account is expired. |
| 107 | The parent of this account is disabled. |
| 108 | The parent of this account has no control panel access. |
| 117 | Request invalid. Missing parameter {param}. |
| 250 | Invalid user ID. |
| 448 | Invalid queue login PIN. Value must be numeric and cannot have more than 4 digits. |
GetQueueMembership
| Code | Description |
|---|---|
| 100 | The authentication data for access to this area or the object identification number is invalid. |
| 102 | This account has expired. |
| 103 | Access to this service is denied. |
| 104 | This account has been disabled. |
| 106 | The parent of this account is expired. |
| 107 | The parent of this account is disabled. |
| 108 | The parent of this account has no control panel access. |
| 151 | Unable to retrieve the information set. |
| 250 | Invalid user ID. |
| 030 | No records. |
GetProvision
| Code | Description |
|---|---|
| 100 | The authentication data for access to this area or the object identification number is invalid. |
| 102 | This account has expired. |
| 103 | Access to this service is denied. |
| 104 | This account has been disabled. |
| 106 | The parent of this account is expired. |
| 107 | The parent of this account is disabled. |
| 108 | The parent of this account has no control panel access. |
| 151 | Unable to retrieve the information set. |
| 250 | Invalid user ID. |
| 496 | You are not allowed to provision devices. |
GetExtensions
| Code | Description |
|---|---|
| 100 | The authentication data for access to this area or the object identification number is invalid. |
| 102 | This account has expired. |
| 103 | Access to this service is denied. |
| 104 | This account has been disabled. |
| 106 | The parent of this account is expired. |
| 107 | The parent of this account is disabled. |
| 108 | The parent of this account has no control panel access. |
| 151 | Unable to retrieve the information set. |
| 250 | Invalid user ID. |
| 251 | Invalid parent ID. |
| 350 | Invalid extension type. Here are the values available: term, phoneQueue, ivr, voicecenter, queuecenter, conference, callback, callcard, intercom. |