4PSA Voice Agents

Project	Description	Key Features
Simple Voice Agent	Basic voice agent	Auto-hangup, basic conversation
Simple with MCP	MCP-integrated agent	Call management tools, VoipNow MCP
Simple with transfer	Advanced transfer agent	Call transfer, MCP integration
Queue Monitoring Service	Queue monitoring service with AI agent integration	Queue monitoring, call transfer, voice agent, MCP integration

Simple Voice Agent

A streamlined webhook server that handles OpenAI Realtime SIP calls. Perfect for basic voice agent implementations without complex function tools.

Features:

• Automatic call acceptance via OpenAI API
• WebSocket session management for real-time communication

Check out the dedicated repository for detailed setup and usage instructions.

Simple with MCP

A voice agent with VoipNow MCP (Model Context Protocol) integration for call management capabilities.

Features:

• Call management tools:
  • list_calls_tool - List active phone calls
  • get_call_details_tool - Get detailed call information
  • hangup_call_tool - Hang up specific calls

Check out the dedicated repository for detailed setup and usage instructions.

Simple with Transfer

A voice agent with advanced call management features including call transfer via VoipNow MCP integration.

Features:

• Call Management Tools:
  • transfer_call_between_parties_tool - Transfer calls between extensions
  • list_calls_tool - List active phone calls
  • get_call_details_tool - Get detailed call information
  • hangup_call_tool - Hang up specific calls

Check out the dedicated repository for detailed setup and usage instructions.

Supervisor (Queue Monitoring Service)

A queue monitoring service that combines queue monitoring with voice agent functionality for VoipNow deployments.

Features:

• Monitors queue calls at every configurable interval (default: 30s)
• Automatically transfers long-waiting calls to voice agent
• Voice agent verifies if extension is available to take the call:
  • If yes, call is transferred to that extension.
  • If not, the agent provides information about VoipNow features from resources/ folder.
• MCP integration for real-time call data
• Transfer success/failure tracking

Check out the dedicated repository for detailed setup and usage instructions.