4PSA Voice Agents
Voice Agents are AI-powered assistants that interact with users through voice, helping to automate phone tasks and improve communication. They can make and receive calls, respond to spoken instructions, provide real-time information, and work with systems like VoipNow to manage calls, monitor queues, and handle routine administrative tasks.
Built with tools like the OpenAI Realtime API, Voice Agents make it easier for organizations to streamline telephony operations, save time, and deliver a smoother experience for both staff and customers.
Available Agents
| Project | Description | Key Features |
|---|---|---|
| Simple Voice Agent | Basic voice agent | Auto-hangup, basic conversation |
| Simple with MCP | MCP-integrated agent | Call management tools, VoipNow MCP |
| Simple with transfer | Advanced transfer agent | Call transfer, MCP integration |
| Queue Monitoring Service | Queue monitoring service with AI agent integration | Queue monitoring, call transfer, voice agent, MCP integration |