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This page contains instructions on how to set up the Play Congestion rule.


When the Play Congestion rule is in place, VoipNow plays a fast busy signal (known in telephony as a congestion tone) to let the caller know that the call was unsuccessful.

Rule structure

The Play Congestion rule structure is:

<Play congestion> when CallerID <callerID_action> <number> and call is in time interval <time_interval>.

Add in position <rule_position>. Can be managed from the extension with keypad code <key_value>. <Do not follow> other rules when call is not completed.

Rule options

For detailed information about these fields, check the The Play Busy rule section.

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