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Overview

To be able use VoipNow and Hubgets, you need to have a valid license. The license key is generated based on the Infrastructure ID of your infrastructure or on the IP address of your VoipNow systemmachine. The Infrastructure ID is explained down below.The License Management page allows you to:

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You cannot enable SIP trunking if the Maximum public concurrent calls is set to Unlimited. For more information, refer to the User Limits section.

unlimited
User typeLicense typeSIP trunking status/No. of extensionsMaximum no. of SIP trunking channels
EnterpriseLeased, yearlyLicense is issued in increments of 50 Hubgets users and 100 extensionsBusiness userAll license types (Owned, Leased and Evaluation)The number does not depend on SIP trunking being enabled or notEqual to the number of extensions the license is issued for , but no more than 100(namely in increments of 100)
Service providerOwned license typeSIP trunking disabled0SIP trunking enabledLeased or EvaluationLicense issued for < 100 extensionsequal to extension limitLicense issued for > 100 extensionsLimited or pay-as-you-growEqual to the number of extensions the license is issued forunlimited

Manage licenses

To set up license options, go to Unified CommunicationsSettingsLicense Management. You will have to fill in Here you will find some fields that are detailed below.

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This is where you can upload a new license key from your computer or activate the VoipNow Platform with the help of a code.

  • Use activation code: When enabled, this option allows you to use an activation code instead of uploading a license key.
  • License key file: Upload the license key to the server. Click the Browse button to locate the license key file on your computer. To finalize the activation, click Upload. This option is not available if Use activation code is checked.
  • Activation code: Fill in the activation code that will be used to extend the license. This option is only available if Use activation code is checked.

VoipNow allows you to upload a license without Automation support even if this server is currently enrolled as a node in Automation. In this case, the following warning message is displayed in the upper page.

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This VoipNow infrastructure is enrolled in VoipNow Automation. The present license does not expose Automation functionality. All Automation tasks will be stopped until you upload a proper license.

Get license key from the licensing server

Use the form to query the licensing server. This function can only be used when a license key is loaded on the server and it's not expired. The first time you install the product, it is required to upload the license key or use an activation code.

The Last licensing server answer field refers to the answer received on the last query from the license server. Click the Get license button to obtain a new answer from the license server.

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calling cards IDsIf your license supports this feature (the value is Yes), the current server can be an agent in Automation and it can be used as a deployment server. The maximum number of customer accounts that can be added in Automation is given the VoipNow license.
If the value is No, license does not offer Automation support and the server cannot be used for enrollment.
The Evaluation license type does not offer Automation support at all. When this line is not displayed, the server can be used as an agent, but the customer limitations are imposed by the VoipNow Automation license.
The VoipNow Automation installation offers standard support for one customer account. If the user requires more than one, than he/she must purchase the proper license.
If a user purchased a license with Automation enabled and enrolled the server as an Automation agent, but later changed the type to one that does not support this feature, then he/she will NOT be able to add customer accounts anymore.
FieldDescription
VendorThe name of the license your vendor, : 4PSA or Parallels. Click the link to be redirected to the company's web page. Hubgets
Software edition

The software edition, which determines the number of options the user can access: Service Provider or Enterprise

License key numberThe current loaded license key number .and its current loaded instance
Licensing program

The licensing program the software belongs to. Several values are available:

  • If leased: Basic Cloud Startup Licensing or Full Cloud Volume Licensing.
  • If evaluation: Evaluation.
  • If express: Express.
  • If a sponsored licensing program: Sponsored First License Program, Sponsored for Non Profit Organization.
Maximum number of extensionsMaximum number of extensions that VoipNow will handle.
Enabled for Hubgets or Maximum number of Hubgets users

If your license includes support for Hubgets, then this field displays the maximum number of Hubgets users allowed by your license.

If this feature is not included (the value is No), the current license doesn't give you access to Hubgets, the team communication and collaboration app that makes businesses more productive. Ask you account manager on how to enable it.

Maximum number of calling card codes

Maximum number of calling cards codes allowed by your current VoipNow license

Maximum number of callback numbers

Maximum number of callback numbers allowed by your current VoipNow license

Maximum number of calling cards IDs that VoipNow will handle, as defined for the selected license type. Total number of existing cards is computed based on the number of active calling cards in the system.

e.g If the limit is 50 and there are 60 calling cards in the system, from which only 45 are active, then you can still add other 5 cards until the license limit will be reached.

Maximum number of callback callerIDs

Maximum number of callback callerIDs that VoipNow will handle, as defined for the selected license type. The total number of existing CallerIDs is computed based on the number of active callback CallerIDs in the system.

e.g. If the limit is 50 and in the system there are 60 callback CallerIDs from which only 45 are active, then you can still add other 5 CallerIDs until the license limit will be reached.

Maximum number of SIP trunking channelsTotal number of SIP trunking channels allowed by the current license, computed based on the algorithm described above.Enabled for Automation by your current VoipNow license
License key expires onExpiration date for license key
Whitebox enabled

If your license supports this feature (the value is Yes), you are allowed to remove or to replace all the references to the VoipNow product and 4PSA trademark references from the applicationVoipNow interface.



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NameRelated Topics

Extensions

User Limits



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