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This page contains instructions on how to view and manage the credit available on your calling card.  

Overview

The Credit Management for Card Code <card_code> page can be accessed by clicking the  icon from the B column of the Card Codes Table and allows you to:

  • view the credit associated to the card code, including the recharge history
  • recharge the extension's card code
  • search for certain recharges

VoipNow displays the following credit information in the Recharge History table:

  • Order Number: The identification number for the credit allocation.
  • Credit Added: The amount of money added to the current card code. The amount can be negative as well. The available credit can be decreased if required.
  • Credit Left: The total amount of money currently available for conversations.
  • Date Added: The date and time the credit was added to the card code.

Add card codes credit

To add credit to the selected card code, fill in the required details:

  • Add credit: Fill in the amount of money you want to offer the card user. Between parenthesis, VoipNow displays the amount still available: (currently <amount> <currency> left). Note that the amount can be Unlimited.
  • Order number: Fill in the identification number of the request made to allocate the credit.

If the initial credit is Unlimited, then filling in a negative amount (e.g. -10) in the Add credit field will limit the CallerID. For our example, the Credit Added will be -10 and the Credit Left will be decreased from Unlimited to 0. In this case, one will not be able to place calls using this card.

The <currency> is the server default currency, defined in the Unified Communications → Settings  Zero Priority → Charging preferences page.

Click OK to add the new credit or Cancel to return to the previous page without adding anything.

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