This page contains instructions on how to set up the Play Congestion rule.
Overview
When the Play Congestion rule is in place, VoipNow plays a fast busy signal (known in telephony as a congestion tone) to let the caller know that the call was unsuccessful.
Rule structure
The Play Congestion rule structure is:
<Play congestion> when CallerID <callerID_action> <number> and call is in time interval <time_interval>.
Add in position <rule_position>. Can be managed from the extension with keypad code <key_value>. <Do not follow> other rules when call is not completed.
Rule options
For detailed information about these fields, please visit the The Play Busy Rule section.
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