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Applies to VoipNow 3 and higher!

This article describes how to listen to voicemail messages using a Voicemail Center extension. It also includes a short description of all the mailbox options available.

Step-by-step guide

First, you need to call the public number of a Voicemail center extension that belongs to the same Organization that owns the extension whose voicemail messages you want to listen to.

When you will be asked for a username and a password, use the extension's short number and the voicemail password. Once you're connected to the mailbox, the following options become available:

  • 1 - Read voicemail messages

    • 3 - Advanced options

      • 3 - Envelope

      • * - Return to main menu

    • 4 - Play previous message

    • 5 - Repeat current message

    • 6 - Play next message

    • 7 - Delete current message

    • 9 - Save message in a folder

      • 0 - Save in new messages

      • 1 - Save in old messages

      • 2 - Save in work messages

      • 3 - Save in family messages

      • 4 - Save in friends messages

      • # - Cancel

    • * - Help

      During message playback, this will rewind the message.

    • # - Exit 

      During message playback, this will skip forward.

  • 2 - Change folders
    • 0 - Switch to new messages
    • 1 - Switch to old messages
    • 2 - Switch to work messages
    • 3 - Switch to family messages
    • 4 - Switch to friends messages
    • # - Cancel
  • 0 - Mailbox options
    • 1 - Record your unavailable message
      • 1 - Accept
      • 2 - Review
      • 3 - Re-record
    • 2 - Record your busy message
      • 1 - Accept
      • 2 - Review
      • 3 - Re-record
    • 3 - Record your name
      • 1 - Accept
      • 2 - Review
      • 3 - Re-record
    • 4 - Record your temporary message
      • 1 - Accept
      • 2 - Review
      • 3 - Re-record
    • 5 - Change your password
      • Enter password
      • Re-enter password
    • * - Return to the main menu
  • * - Help
  • # - Exit


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