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This page contains instructions on how to block certain outgoing calls with a particular CallerID and during a specific time-frame.


The Outgoing Routing option allows users to block certain outgoing calls, taking into consideration the time interval during which the call was dialed and the CallerID of the system user that placed the call.


To add a new rule or group of rules for a user's outgoing calls, go to the Telephony Settings area and click on the Outgoing Call Rules icon. The Outgoing Routing Rules Groups Management page contains controls with the help of which a user can:

  • create a new group of rules

  • search for certain groups
  • edit one of the existing groups
  • save the routing rules groups
  • remove unused groups

For a full description of this functionality, read the Manage Outgoing Routing chapter.

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