This document describes the UnifiedAPI requests that update phone calls.
Update PhoneCall requests
The requests below enable you to update an existing phone call. The following action are available:
|Park||Parks a phone call.|
|UnPark||Connects to a phone call that was previously parked.|
|OnHold||Puts on hold an existing phone call.|
|OffHold||Connects a phone call that is put on hold.|
|Starts recording a phone call.|
|Stops the recording of a phone call.|
|Picks up a phone call received on another phone terminal.|
|BargeIn||Barges in on a phone call. Useful to communicate with queue agents.|
|Whisper||Whispers on a call. Useful to communicate with queue agents.|
|Transfer||Transfers a phone call to another phone number.|
|Transfers a call to voicemail|
Except where otherwise noted, content in this space is licensed under a Creative Commons Attribution 4.0 International.