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Service Provider Tools Area

Service Provider's Custom Buttons ​

This page contains instructions on how to configure a service provider's control panel to accommodate custom buttons.

Overview ​

You can customize the service provider's control panel functionality by adding custom buttons linked to specific URLs. The Custom Buttons for Account <service_provider_name> page allows you to:

  • view the list of Custom Buttons set up for the current service provider
  • define a new button by clicking the Add custom button icon available in the Tools section
  • modify the existing custom buttons settings
  • remove unused buttons from the system

Add Custom Buttons ​

To add a new button, go to the Add Custom Button page and customize the following parameters:

settings ​

For the service provider, there are three inheritance levels:

  • 0 - The button is visible only to the service provider. At all times, the inheritance level 0 represents the logged-in user. For each child user, the level is incremented with 1.
  • 1 - The button is visible to the service provider and the organizations.
  • 2 - The button is visible to the service provider, the organization, and the users.

limits ​

The page Customization provides all the necessary information on the limits that apply in the case of service providers as well.

To find out more on how you can manage a service provider's custom buttons, check the Customization page.

Last updated: Dec 8, 2025