This page lists all the phone codes with the help of which you can easily access phone terminal features from the keypad.
Press *22 to access the company directory.
Press *1 to record a conversation taking place on your extension.
Press *0 to record a conference taking place on your extension.
|*8<extension_number>||To invite another extension to the conference.|
|*30||To kick out all extensions attending the conference.|
|*31||To kick out the extension that was the last to join the conference.|
To lock the conference so that no new member can attend.
To unlock the conference so that new members can join.
To mute all members, except for your own extension.
|*10||To unmute all members, except for your own extension.|
|*1||To mute/unmute the channel.|
|*2||To enable/disable new member announcements.|
|To find out who is available in the conference.|
To decrease the volume of the conference.
To increase the volume of the conference.
To repeat the entire menu.
|To quit the menu and return to the conference.|
|*96||To log in the queue agent that owns the extension.|
|*97||To log in any queue agent.|
|*98||To disconnect the queue agent that owns the extension.|
To disconnect any queue agent.
To pause an agent session.
To unpause an agent session.
|If you're a queue supervisor, to listen to active conversations.|
|*998X||If you're a queue supervisor, to whisper to agents registered in the queue.|
Press *30<extension_short_number> to virtualize your extension.
|*21||To pick up any call ringing the organization.|
|*21TARGET_NUMBER||To pick up a call from any extension. |
|*21PARTIAL_NUMBER||To pick up a call ringing a specific extension.|
|*29||To pick up last call ringing.|
|*29TARGET_NUMBER||To pick up last call ringing for the target extension.|
|*29PARTIAL_NUMBER||To pick up last matching call.|
|To dial back the last missed call.|
To send an answered call to the parking lot.
|To unpark the first call found in the parking lot.|
|*225||To unpark a specific call among several others in the parking lot.|
|*229||To unpark the last call in the parking lot.|
|#1FORWARD_NUMBER||To transfer the interlocutor to another extension.|
|*2FORWARD_NUMBER||To put the caller on hold and transfer the call to another extension.|
|*85||To place calls anonymously.|
|*65||To deactivate the 'unknown caller' function.|
Press *71 to activate the Call Waiting option.
Press *70 to deactivate the Call Waiting option.
Press <intercomextension_short_number> to call all the extensions assigned to an Intercom/Paging extension.
Press <intercomextension_short_number><extension_short_number>* to call only a particular extension assigned to an Intercom/Paging extension.
Press <intercomextension_short_number><extensions_group_ID>* to call a certain group of extensions assigned to a Intercom/Paging extension.
Do not disturb
Press *78 to activate the Do Not Disturb option.
Press *79 to deactivate the Do Not Disturb option.
|*95||To manage voicemail messages.|
|*950|| To enable/disable the voicemail on your extension. |
|*95EXTENSION_NUMBER||To make a direct call to an extension's voicemail.|
|To transfer an active call to another extension's voicemail.|
Press *11 to block or activate a Phone Terminal extension using a password for protection.
Press *011 to access the diagnostic extension, which allows you to find out details about several server parameters..
Press *000 to listen to help messages from your provider.
Press *74<rule_key_number> to activate/deactivate an incoming call rule.
Press *52 to test the extension’s connection with the server.
Press *94 to find out the day and time of the VoipNow system.
Except where otherwise noted, content in this space is licensed under a Creative Commons Attribution 4.0 International.